My system has been getting continually more screwed up over the last week, so I'm trying an XP repair reinstallation.
My system does recognize the cd-rom, and the drive works fine. I insert the XP disc, hit "install", then "reinstall", download new setup files, then it executes the first system restart for the setup procedure.
On the restart, it asks if I want to boot from the cd since that's the initial boot device. So it obviously knows there's a CD-rom installed.
The Xp setup screen appears for about 1/3 of a second, then I get a blue screen saying:
"Setup cannot find a cd-rom drive."
Setup cannot continue, hit F3.
It's just a regular IDE dvd/cdrw drive. My system has two SATA drives, and I tried installing those drivers from a diskett during the setup but received the same error message once that was finished.
I have run several system diagnostics, and all the hardware passes with flying colors.
I have tried disconnecting my second cd-rom drive - same error.
Disconnected main cd-rom drive and used second cd-rom drive (Liteon cd-rw) - same error.
I made sure the system bios was set to boot from the cd-rom first. And made sure the jumper on the cd-rom was set to "master". And everything looks fine in the hardware manager.
The original problem I'm trying to solve with the repair install is that something (apparently) is corrupt within the Windows OS. Photoshop loses button labels if the XP theme is running (have to run the 'classic' theme); PS crashes to desktop with no error logged in the system 85% of the time when trying a "save as"; and today PS would not let me browse anything other than My Documents (freezes if you click Desktop, My Computer, or anything else; error shows a common XP interface module is causing the problem).
Eight uninstalls/reinstalls of Photoshop did not repair the problem, so I'm trying the OS.
Plus I'm getting other random weird errors/crashes in Firefox and a few other programs.
The ever-brilliant Dell support (it's a Precision 370 workstation) suggested trying the XP cd in another computer. Since the problem only appears when trying an install, I'm not sure how they expect me to violate the EULA and install "Dell only" software on a non-Dell machine.
If anyone has any tips or clues, it would be greatly appreciated. At this point, I'm ready to kill this machine.
My system does recognize the cd-rom, and the drive works fine. I insert the XP disc, hit "install", then "reinstall", download new setup files, then it executes the first system restart for the setup procedure.
On the restart, it asks if I want to boot from the cd since that's the initial boot device. So it obviously knows there's a CD-rom installed.
The Xp setup screen appears for about 1/3 of a second, then I get a blue screen saying:
"Setup cannot find a cd-rom drive."
Setup cannot continue, hit F3.
It's just a regular IDE dvd/cdrw drive. My system has two SATA drives, and I tried installing those drivers from a diskett during the setup but received the same error message once that was finished.
I have run several system diagnostics, and all the hardware passes with flying colors.
I have tried disconnecting my second cd-rom drive - same error.
Disconnected main cd-rom drive and used second cd-rom drive (Liteon cd-rw) - same error.
I made sure the system bios was set to boot from the cd-rom first. And made sure the jumper on the cd-rom was set to "master". And everything looks fine in the hardware manager.
The original problem I'm trying to solve with the repair install is that something (apparently) is corrupt within the Windows OS. Photoshop loses button labels if the XP theme is running (have to run the 'classic' theme); PS crashes to desktop with no error logged in the system 85% of the time when trying a "save as"; and today PS would not let me browse anything other than My Documents (freezes if you click Desktop, My Computer, or anything else; error shows a common XP interface module is causing the problem).
Eight uninstalls/reinstalls of Photoshop did not repair the problem, so I'm trying the OS.
Plus I'm getting other random weird errors/crashes in Firefox and a few other programs.
The ever-brilliant Dell support (it's a Precision 370 workstation) suggested trying the XP cd in another computer. Since the problem only appears when trying an install, I'm not sure how they expect me to violate the EULA and install "Dell only" software on a non-Dell machine.
If anyone has any tips or clues, it would be greatly appreciated. At this point, I'm ready to kill this machine.