XP Pro PC won't login to domain; no error?

[Steve]

Got a user at a remote site who logs in as usual, made sure the login screen is set to choose the domain, but the computer still logs into the local profile - that is, it keeps logging into Jane Doe instead of Jane Doe.DOMAIN.

The domain controller is Window Server 2008 SP2 x64, and things have been working normally for the past three months.

What I'd ideally like to do is be able to have her log back into her domain account as usual, without creating a Jane Doe.DOMAIN.002 and having to copy everything over. Any ideas?

It's been so long since I've done this stuff I've forgotten a lot. I haven't yet tried removing her computer from the domain and rejoining it, for fear it would make a second domain account and I'd have to copy it. I could also reset her computer account, would that make a duplicate profile?

 

[daishi5]

Got a user at a remote site who logs in as usual, made sure the login screen is set to choose the domain, but the computer still logs into the local profile - that is, it keeps logging into Jane Doe instead of Jane Doe.DOMAIN.

The domain controller is Window Server 2008 SP2 x64, and things have been working normally for the past three months.

What I'd ideally like to do is be able to have her log back into her domain account as usual, without creating a Jane Doe.DOMAIN.002 and having to copy everything over. Any ideas?

It's been so long since I've done this stuff I've forgotten a lot. I haven't yet tried removing her computer from the domain and rejoining it, for fear it would make a second domain account and I'd have to copy it. I could also reset her computer account, would that make a duplicate profile?

I am a little confused, but I will take a shot at this.

First, the username for domain would be "username@domain.com/local/org/whatever" I am probably just jumping on a detail in the post that is not important, but if you are using just username.domain I don't think it would work.

Second, is she logging into a local account, or just getting a local profile instead of a roaming profile? If it is a roaming profile, take ownership of the profile, make a backup, and then delete the whole thing and let it make a new one. If that works, it could be either a corrupted profile, or a permissions issue with the profile. You can work with the user to restore her files into her profile after you get it working.

I don't think there would be any reason not to try removing and re-adding the computer to the domain. It won't affect the users domain account, and the computer should not get a second domain account, I have never seen that happen.

And last, I am taking a few guesses here because I am not clear on what your problem is, and what you are trying to do exactly, so if you could give me some more detail it would help.