XP - Fatal System Error - need advice please ...

billandopus

Platinum Member
Dec 29, 1999
2,082
0
0
Greets - I need some advice and help.

I did two upgrades at once and i'm running into this error message during bootup.

1 - I did a PSU swap
2 - I slaved a Western Digital HDD onto my Promise (Maxtor branded) pci IDE card

I have experience with HDDs but this was my first time swapping a PSU so i'm a noob at that. Please be gentle on me.

The error message says this:

Stop: c000021a {Fatal System Error}
The Windows Logon Process System process terminated unexpectedly with a status of 0xc000007b (0x00... 0x0...) The system has been shut down.

The comp boots up and shows the XP screen but hits a wall.

I did some research but found no conclusive answers.

I'm somewhat sure that everything is connected properly. I tried to remove the slave drive and get back to the original HDD config but still get this error.

I tried repairing the XP OS but it says that "XP cannot find any hard drives ... " ??? yet when booting up it shows that the OS detects the Promise card with my HDD recognized at full capacity ...

Has anyone experienced anything like this before?

I'm thinking that I might have static'd my comp corrupting my OS? Or my mobo? The comp is powering up so i'm thinking that my PSU is working fine.

I'm suspecting that I may need to get the pci IDE card drivers back on floppy so that during the XP loading process it will be able to handle the pci IDE card(?) and thus run the repair mode?

Jeez, thank goodness that my laptop still works with my wireless setup/router.

Please help a brother out. I can handle any criticism or tough questions ... as long as it helps me get better at working with my comp.

Thanks a bunch.
 

vietofmars

Senior member
Nov 20, 2001
363
0
0
How many hard drives do you have? One?

What do you mean you slaved it onto the ide card? Master and slave is when you have two ide drives.
 

LiLithTecH

Diamond Member
Jul 28, 2002
3,105
0
0
Are you running a drive overlay program on any of the drives?

There is no easy fix for that particular error.
Do yourself a favor, backup what you need and do a clean install.
 

billandopus

Platinum Member
Dec 29, 1999
2,082
0
0
Yah, I use the term "slave" in error because technically it wasn't slaved at all. It just took up the 2nd IDE channel on the pci card.

I've been intermittently trying to figure out the error but i've been super busy with a newborn child.

Anyways, I tried to slap in the original HDD to reboot but I got the same error. Tried to install the new HDD (since I was going to do it anyways) with XP but I don't have the Maxtor/Promise IDE driver on floppy yet which I think I need to get it going.

Still working on the problem ... thanks for your help.

I need to just get a new comp ... that would solve most of my problems.