User is using Windows XP SP3 and Adobe Acrobat Pro 8.0.
She creates a document using another program called Peoplesoft and saves it as a PDF. This happens flawlessly. When she makes changes to the document, usually by inserting a footer and then saves it, an .XML file of the same name is also created and shows up next to the saved PDF. This happens when she creates a pdf from Word or Notepad, so it's not the program that creates the file. This is a new problem. The user has been doing the same thing for years and claims to have changed nothing.She is a very, very delicate user who works for a University. She does not like, nor want change and I fear that by upgrading to the latest version of Adobe Acrobat the way she has done things for years might be affected and I don't want that. I have attached a screenshot of the XML file and PDF folder.
Can anyone help me stop the XML file from being created?
She creates a document using another program called Peoplesoft and saves it as a PDF. This happens flawlessly. When she makes changes to the document, usually by inserting a footer and then saves it, an .XML file of the same name is also created and shows up next to the saved PDF. This happens when she creates a pdf from Word or Notepad, so it's not the program that creates the file. This is a new problem. The user has been doing the same thing for years and claims to have changed nothing.She is a very, very delicate user who works for a University. She does not like, nor want change and I fear that by upgrading to the latest version of Adobe Acrobat the way she has done things for years might be affected and I don't want that. I have attached a screenshot of the XML file and PDF folder.
Can anyone help me stop the XML file from being created?