Review XFX's regular and "LIFETIME WARRANTY"s BAD experience.

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GEOrifle

Senior member
Oct 2, 2005
806
5
81
Owned for 12 years XFX 5850 card with "Lifetime Warranty" and was happy because hoping one day when card will give up XFX will replace it with BRAND NEW and MODERN card like they did before. So I send my "WONDER CARD" for replacement and today, like "Holiday Surprise" received same 12 year old refurbished one(E8ay $25). So I refused to accept and send it back with "BEST WISHES" and NEVER XFX AGAIN.
Guys BEWARE for XFX WARRANTY SCAMS !!!!!
Friend of mine(E8ay seller) told me someone is buying all old XFX cards in row and he's guessing XFX does it to "COVER" expensive warranties .
LOL. GOOD LUCK XFX.
 
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Reactions: rommelrommel

mikeymikec

Lifer
May 19, 2011
18,528
11,190
136
You guys are FUNNY, i wasn't asking 6800 XT but what about regular 580 or 590 cards? For Gods sake it has a "LIFETIME WARRANTY", that's WHY we were paying EXTRA to have future upgrades on it and you know all Companys did.
I'll see how you gonna react when YOU will be at my place.
LOL, you guys are HAPPY i was denied right?

What you're describing isn't a warranty. A product warranty is intended to be a guarantee that if the product fails within the warranty period, they will repair it or provide a suitable replacement. They did replace your card with a presumably working card of the same spec as the failed item. They did their job.

What I find really sad though is that many companies pull dodgy tactics with regard to warranties (e.g. the fridge/freezer we have claimed to have a 5 year warranty, and it turned out that only the parts had that warranty and not the labour, or e.g. I returned a WD Black drive to WD in 2010 that was six months old and had a 5-year warranty, and the replacement drive had a 6-month warranty), and I firmly believe that every one of these companies should be made famous for their underhand behaviour, however here you are trying to burn a company that did their job exactly as they should have done.

I regard your experience as a reason to buy XFX.
 

Sunburn74

Diamond Member
Oct 5, 2009
5,037
2,615
136
I don't think with these types of warranties you're entitled to an upgrade.
Also if you bought a 300 dollar card and used it for 12 years you basically paid 25 dollars a year for a graphics card that gave you hundreds of hours of pleasure. Seems like a good deal even if they never RMAed it at all. I can think of a few video games I paid over a hundred dollars for an played for less than 10 hours.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,548
10,171
126
Loks like You're the HAPPIEST PERSON seeing me disappointed . But don't worry, you'll be next.
No, just that my parents raised me right, internet tough guy.

Edit: Show us where on XFX's product box or documentation where they said free UPGRADES for life.

EVGA still charges for a step-up, and I think that a step-up expires before 12 years.
 
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GEOrifle

Senior member
Oct 2, 2005
806
5
81
You guys are FUNNY, i wasn't asking 6800 XT but what about regular 580 or 590 cards? For Gods sake it has a "LIFETIME WARRANTY", that's WHY we were paying EXTRA to have future upgrades on it and you know all Companys did.
I'll see how you gonna react when YOU will be at my place.
LOL, you guys are HAPPY i was denied right?
 
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