XFX's new "Double Lifetime Protection"

Synomenon

Lifer
Dec 25, 2004
10,547
6
81
Ok, now that XFX has this new "Double Lifetime Protection" on their video cards, does that make them as "good" or desirable as eVGA?

http://www.xfxforce.com/web/support/sho...?regionId=1&productGenerationId=730964

eVGA's warranty cover overclocking and they have that 90 day step-up program. Here's XFX's new warranty:

XFX is excited to announce another industry first: The XFX Double Lifetime Protection! Now you?and your card?s next owner?are both covered by the XFX ?shield? of protection. Should something go wrong with your 6 Series or greater Graphics Card, and you?ve registered the card with us online, we?ll cover the cost of repair and service?absolutely free! And, should you sell or transfer ownership of the card, the same service applies to the next owner, as long as they register the card with us online.

Now, it?s all fairly simple, but here are the Double Lifetime Protection specifics:

1. The XFX Double Lifetime Protection goes into effect once the initial Owner (Owner #1) registers the product with us on www.xfxforce.com. At that time, XFX promises that the graphics card purchased (Product) will remain free from any defects in material or workmanship for the lifetime of the Product.
2. A unique Registration ID will be issued for the Product upon confirmation of the registration.
3. Products received by XFX must be in original condition and must be complete with all original components to be covered by the protection.
4. To qualify, any 6 Series or greater Graphics Card purchased on or after April 17, 2007 must be registered within the first 30 days of purchase or the protection for the card will be limited to 1 year.
5. To transfer protection to a second owner, the second owner will have to register the card with the same Registration ID originally issued to the card. The existing term of the Protection will also transfer to the second owner.**

What the XFX Double Lifetime Protection covers:

1. The XFX Double Lifetime Protection covers only the repair of a 6 Series or greater Graphics Card. XFX will repair or replace the Product (no refunds). XFX makes no other warranty, express or implied. XFX is not responsible for loss, damage or shipping charges to our RMA Center.
2. Additionally, XFX reserves the right to inspect and verify the defects of the Product(s) that are returned.

XFX's liability under the Double Lifetime Protection is limited to the repair, or, at XFX's discretion, the replacement of the portion(s) of the Product that are found to be defective in material or workmanship. XFX reserves the right to claim shipping fees as well as a service charge* for any incomplete or modified Product that is returned and that requires repair or replacement, or when the Owner is not entitled to any coverage under the XFX Double Lifetime Protection.
 

Ricemarine

Lifer
Sep 10, 2004
10,507
0
0
So what's the difference between this warranty and their old one?...

People who buy from EBay will be happy with the double lifetime protection...

The only point where EVGA and XFX differ in favor of EVGA is that:

1. XFX requires all the original components, EVGA does not.
2. EVGA does cover third party heatsinks and overclocking.
 

Synomenon

Lifer
Dec 25, 2004
10,547
6
81
Just trying to decide between the Superclocked EVGA 8600GTS and the XFX 8600GTS XXX.
 

Oxides

Member
Sep 7, 2003
194
1
81
Um isnt this terrible? If you don't register the card within 30 days of purchase ( and they approve that registration) you only get 1 year warranty. BFG gives you lifetime without having to be approved within 30days.
 

GFORCE100

Golden Member
Oct 9, 1999
1,102
0
76
Who said EVGA has a good warranty? A it requires you to register within 30 days of your invoice date, never loose your invoice and B should you sell the card, the other owners aren't covered by the warranty.

They're all in the same boat, to make money and make you believe they have the best warranty but at the end of each day, they just want you to give them your money. Once they have your money they'll act how they please and if say you don't have the invoice etc. they'll use this to block exchanging your card. It's all very smart actually since they know most people who buy eVGA cards (eVGA has little business in OEM's) usually buy them to only sell them again in 6-9 months when a newer faster model comes out. For this reason they don't let the 2nd or latter owners get the warranty hence effectively wash their hands clean of ever being legally responsible in offering a warranty. The reason the smart guys at eVGA thought up such a warranty is because most cards are sold by their original owners at around or just before the 1st year of owning the card is up. Because Nvidia only allows places like eVGA to send their faulty cards back for free in the first year, eVGA wants to limit the number of cards it has to replace in the 2nd and latter years because then it costs them, and not Nvidia. eVGA does so therefore to protect its profits. eVGA/BFG/XFX etc. all need to find ways of lowering their cost but sound convincing to the consumer because they all need to have steady reliable cash flows since neither is a big company with a pile of cash should business drop. Most of their cash is frozen in ordered cards from China which they need to sell ASAP.

eVGA, BFG, XFX is barely an office here or there who have a nice website to make you believe they're big, professional and whatever else. In reality they're just a few people who buy the same cards from Nvidia hence China, rebrand it with their own stickers/coolers (i.e. have a sub-contract with a place that makes them stickers, sell their coolers i.e. Asetek/Thermaltake) and get some smart guys to design nice packaging/ads to shift this in the retail and etail markets. There is no true technical expertise held by these companies and neither would know or dare to amend a reference Nvidia design PCB since they simply haven't got a clue how (it's all sales/marketing staff just about) and secondly, they wouldn't have the cash to order specialized batches of cards from China. The most technical competance of staff made active in any of these outlets is flashing the VGA BIOS to improve the clock/mem frequencies, something you can do yourself in 5minutes or less.

The actual cards are made by other companies such as Flextronics or ColorTech.
 

stogez

Platinum Member
Oct 11, 2006
2,684
0
0
Originally posted by: Oxides
Um isnt this terrible? If you don't register the card within 30 days of purchase ( and they approve that registration) you only get 1 year warranty. BFG gives you lifetime without having to be approved within 30days.

The 30 days is only for 6 series cards.
 

Boyo

Golden Member
Feb 23, 2006
1,406
0
0
You can't go wrong with eVGA. Step up program makes it nice with the new cards.
 

Smartazz

Diamond Member
Dec 29, 2005
6,128
0
76
Originally posted by: Oxides
Um isnt this terrible? If you don't register the card within 30 days of purchase ( and they approve that registration) you only get 1 year warranty. BFG gives you lifetime without having to be approved within 30days.

Do you have a certain ammount of time to register your card too?