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XFX warranty question?

So I bought a XFX card from a forum member specifically for the double lifetime warranty. The card went bad and I contacted support but they said they can't do anything without proof of purchase. So my question is how is someone supposed to have a proof a purchase if they are the second owner??
 
Humm, That is kind of bizarre. You get a code to register the card as second owner, but obviously the second owner wouldnt have proof of purchase. That doesnt make sense.

The first owner should have to provide proof of purchase at registration I thought.
 
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