XFX GTX 295 Problems

[allenk09]

I just got an XFX GTX 295, came packaged really well, in a static bag and everything. I seat it in, plug both 8pin and 6pin into the power, turn the computer on and I get a green LED on the video card. Plugging DVI into the video card the monitor wont show anything, just a blank black screen. It's like the monitor notices it was just plugged in, but then just nothing happens. I've tried a 9800 and a 8600 in that PCIE slot, so I know it's not the slot. The power supply is a 750W power supply and nvidia recommends a 680W as minimum. Tried both of the SLI leads, and neither make a difference.

When the card is in the PCIE slot, it turns off the onboard video...it just displays nothing at all. I even tried the card in another motherboard and it does the exact same thing.

HDMI doesn't work either. BIOS are updated to most recent. Anyone had this problem? Anyone know what I can try to get it working again? XFX seems to have absolutely AWFUL support on their website.

 

[OVerLoRDI]

Sounds like you got a bad card. Im guessing you bought it used?

 

[allenk09]

Sounds like you got a bad card. Im guessing you bought it used?

Yep :'(

 

[RavenSEAL]

I hope you paid through PayPal...

 

[allenk09]

Got a Corsair Enthusiast 750W power supply that has 720W on the 12V rails, that awful hec zephyr only had 648W (which probably is more like 400W) on the 12V and I think the card pulled too many amps and that hec just went poof. It wouldn't power my hard drive after I put that card in.

We'll see if that card works tomorrow when I get the new power supply.

 

[Joseph F]

If your PSU was under-powered, (which it isn't) the card would still power up and display at least the BIOS. Graphics cards don't consume much power when idling. Even this twin-GPU beast probably won't consume wore than 50W while idling.

It sounds like you need to have a talk with the one who sold it to you.

Edit: Which PSU did you use to power the GPU the first time? the 750W in your original post, or the HEC 648W in your last post?

 

[allenk09]

If your PSU was under-powered, (which it isn't) the card would still power up and display at least the BIOS. Graphics cards don't consume much power when idling. Even this twin-GPU beast probably won't consume wore than 50W while idling.

It sounds like you need to have a talk with the one who sold it to you.

Edit: Which PSU did you use to power the GPU the first time? the 750W in your original post, or the HEC 648W in your last post?

the 648 12V rails on the hec. Tried with the Corsair 750W and it didn't work either. Guessing it's just fried. Tried different computers, made sure the PCIE slot worked, updated my bios to the latest...nothing.

 

[AnMig]

My gtx 295 (asus) died 3-4 months ago. No video on post. thank god for asus lifetime warranty. Asus replaced it with a 480. Equally noisy and power hungry but much faster. But now i am itching for a 7970.

Does xfx have a transferable lifetime guarantee? Maybe they will give you a replacement upgrade.

 

[allenk09]

I sent in a support ticket to XFX, but they're probably off on weekends. I guess we'll know monday if they will honor a warranty fix. I was the first person to register the card.

 

[allenk09]

WOW! I took it apart, blew everything out, found a piece of heatsink compound that was hanging over to a SMD resistor and got that out of the way. I think heatsink compound is conductive. And I put it back together and it WORKED!

 

[T_Yamamoto]

WOW! I took it apart, blew everything out, found a piece of heatsink compound that was hanging over to a SMD resistor and got that out of the way. I think heatsink compound is conductive. And I put it back together and it WORKED!

NICE!

 

[Joseph F]

WOW! I took it apart, blew everything out, found a piece of heatsink compound that was hanging over to a SMD resistor and got that out of the way. I think heatsink compound is conductive. And I put it back together and it WORKED!

Brilliant! Enjoy your shiny, new space heater.

 

[allenk09]

Brilliant! Enjoy your shiny, new space heater.

We need it here in NY!

 

[OVerLoRDI]

Huzzah! Glad to hear that it wasn't permanently busted.

 

[djnsmith7]

Awesome result...

 

[Dark Shroud]

WOW! I took it apart, blew everything out, found a piece of heatsink compound that was hanging over to a SMD resistor and got that out of the way. I think heatsink compound is conductive. And I put it back together and it WORKED!

Did you replace the thermal paste while you had it apart?

 

[allenk09]

Did you replace the thermal paste while you had it apart?

I didn't have it fully apart. I took out all the screws, blew into it (yes with my mouth, it was seemingly broken I didn't care at that point), noticed some of the thermal paste was hanging over the edge of something onto what looked looked like a SMD capacitor or resistor and removed of it since thermal paste is conductive. I also pushed the cable that connects both GPU's together to make sure it was seated correctly. Put the what seemed like hundreds of screws back in, seated it in the slot and gave it power. Turned computer on and I didn't think it was going to work so I just sat back down and then the blue light on my monitor turned on and low and behold it gave me bios post screen and I almost crapped myself in happiness.

 

[MrK6]

I didn't have it fully apart. I took out all the screws, blew into it (yes with my mouth, it was seemingly broken I didn't care at that point), noticed some of the thermal paste was hanging over the edge of something onto what looked looked like a SMD capacitor or resistor and removed of it since thermal paste is conductive. I also pushed the cable that connects both GPU's together to make sure it was seated correctly. Put the what seemed like hundreds of screws back in, seated it in the slot and gave it power. Turned computer on and I didn't think it was going to work so I just sat back down and then the blue light on my monitor turned on and low and behold it gave me bios post screen and I almost crapped myself in happiness.

As a former GTX 295 who lost two, my congratulations/a pat on the back for A) actually attempting to take it apart (what a pain those cards are) and B) getting it to boot up! Job well done, enjoy your new card. :thumbsup:

 

[allenk09]

Well, just as I said it boinc opened up using the GPU's and now the video is all screwed up. So, the card may be dead again. What an awful card.

 

[TakeNoPrisoners]

Well, just as I said it boinc opened up using the GPU's and now the video is all screwed up. So, the card may be dead again. What an awful card.

Send it in for a refund and never look back.

Not worth it going for old cards.

 

[allenk09]

Eh I just ran a GPU stability test after a reboot, it's fine now. I honestly just think it was a bad boot or something. I don't know. I got the card fo free used so there's no loss, but it's just I'd like it to work!