xfi platinum problems

jkresh

Platinum Member
Jun 18, 2001
2,436
0
71
The card itself work fine but as far as I can tell none of the front ports work. I am getting power as the opitcal out shows a red light but none of hte ports seem to recognzie anything and the remote doesnt work. The cable is defnitely connected between the two. Is there anyway to tell if the soundcard is even recognizing the front ports, outside of plugging stuff in (headphones, optical in and red/white in dont have any response). Any suggestions outside of returning the card?
 

jkresh

Platinum Member
Jun 18, 2001
2,436
0
71
one of the line ins and auxilery ports is, but unmuting them didnt have an affect
 

YOyoYOhowsDAjello

Moderator<br>A/V & Home Theater<br>Elite member
Aug 6, 2001
31,205
45
91
I haven't used something like this, but I think you need to connect power and the cable to the card, do you have both those connected?

Might want to check out creative's forums for more people who have actually used it.
 

jkresh

Platinum Member
Jun 18, 2001
2,436
0
71
both are connected, have sent an email into creative tech support (and actualy called them once), the first call was horrific (26 minute wait to find out that there were drivers on the cd not on the webpage and to install those, when that failed I had to call back but they closed for the night)
 

YOyoYOhowsDAjello

Moderator<br>A/V & Home Theater<br>Elite member
Aug 6, 2001
31,205
45
91
What do you mean that failed? They didn't install or it didn't fix the problems?
 

jkresh

Platinum Member
Jun 18, 2001
2,436
0
71
yes installing the additional sotware from the cd did not fix the problem