Question Xbox One Series X Controller randomly disconnecting through USB

Dave3000

Golden Member
Jan 10, 2011
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I have an Xbox One Series X controller that is randomly disconnecting on me lately on a frequent basis when connected to my system through USB. It happens in one of the front USB Ports and one of the rear USB ports, I haven't tried other USB ports. My Xbox One controller and PS4 controller does not have this issue. 2 weeks ago I updated the firmware of my Xbox One Series X controller and the problem went away for 2 weeks but yesterday returned so apparently the firmware update didn't fix the issue for me. I'm using Windows 11 as the OS. I have an Asus B550-F Strix (Wi-Fi) motherboard. I have the official rechargeable battery pack installed in my Xbox One Series X controller. I don't get this issue through Bluetooth connection with my Xbox One Series X controller. I also had this issue in Linux Mint, so I doubt it's an OS issue. Does this sound like a defective controller or is this a known issue with this controller when used with the PC through USB? I tried another USB cable and it still happened. Could it be an issue with my motherboard? This isn't the first weird USB issue I had in this motherboard and I'm beginning to think that my other USB issues with this motherboard with certain USB devices were not compatibility issues but my motherboard maybe has a flaky USB controller and that this Xbox One Series X controller is fine and it's just something wrong with my motherboard.
 
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Dave3000

Golden Member
Jan 10, 2011
1,456
101
106
I just tested the controller out on my mom's PC and it has the random disconnection USB issue there as well. Her PC is an HP Envy desktop with an i5-7400 CPU and Windows 10 Home installed. I can rule out the motherboard as well. I have the latest firmware update for my controller as I checked yesterday to see if it had the latest update. I tried different cables as well and it still happened.