Xbox One Game won't finish installing

Scarpozzi

Lifer
Jun 13, 2000
26,391
1,780
126
I bought a used copy of FIFA 14 for a few bucks a couple of years back. I installed it on my Xbox One and played it a little, but didn't have a lot of time to play.

I just built a new media room onto my house and installed a brand new TV and Xbox One S in there. I decided to install the game on my new Xbox. When I start the installation, it stalls at 92% every time. I've cancelled the installation 3 times. A lot of documentation says to disconnect it from the internet, reboot....it's not online and I've restarted a few times (using the menu for a full shutdown). I'm not sure what to do...the disk is flawless.
 

UsandThem

Elite Member
May 4, 2000
16,068
7,383
146
Have you tried installing any other games since it's a new Xbox One? It could be a defective console.