Xbox 360 service contract?

[Kur]

I saw this the first time I opened my box but didn't think much of it, should this be something I need to do? It's $50 for 2 years of coverage, I thought all xboxes have 3 years now because of the ring of death?

 

[bucwylde23]

I bought 1 extra year of coverage for $30. It was before they extended the warranty. It was worth it to me...

 

[blurredvision]

Originally posted by: Kur
I saw this the first time I opened my box but didn't think much of it, should this be something I need to do? It's $50 for 2 years of coverage, I thought all xboxes have 3 years now because of the ring of death?

The extra 2 years would be a "bumper to bumper" coverage. It comes with a 1-year all-inclusive warranty, 3 years of red-ring protection. Meaning, if your CD drive fails after a year and a half, you'll have to pay for it unless you buy this extended warranty. If you get the red-ring in a year and a half, it's fully covered.

 

[trmiv]

I bought the 3 year thing back when the warranty was still 90 days. They STILL haven't sent me the confirmation and info packet, it's been over a year.

 

[bl4ckfl4g]

I would buy this if it gets your xbox back alot quicker from a red ring return. Like priority service or something. If not then its worthless.

 

[bucwylde23]

Originally posted by: trmiv
I bought the 3 year thing back when the warranty was still 90 days. They STILL haven't sent me the confirmation and info packet, it's been over a year.

that's weird. I got the info packet very quickly. Then when they extended the warranty, they sent me a new packet with updated dates since the manufacturer warranty was extended to 1 year.

 

[mlm]

Originally posted by: Kur
I saw this the first time I opened my box but didn't think much of it, should this be something I need to do? It's $50 for 2 years of coverage, I thought all xboxes have 3 years now because of the ring of death?

The 3 years only cover the RROD. All other issues fall under the standard warranty.

 

[Kur]

I did do a Google search and found a forum thread discussing that the MUST BE DONE IN 10 DAYS OR ELSE! is false, that I have one year to do this. Anyone know about this?

 

[herkulease]

Originally posted by: Kur
I did do a Google search and found a forum thread discussing that the MUST BE DONE IN 10 DAYS OR ELSE! is false, that I have one year to do this. Anyone know about this?

yes its false.

I was able to purchase it about 1 week before my extended 1 year warranty expired.

Just call up customer service and ask when your warranty expires. write down date and remember to call back before that and purchase it over the phone.

 

[BrianH1]

i bought best buys ESP for $50 for 2 years. no questions asked, bring in my box walk out with a new one.

 

[Robor]

Disregard >>> Another option is the Costco satisfaction guaranteed 'warranty'. 🙂

Edit: Thanks to theLION, bullbert, and Yreka for correcting me.

 

[theLION]

Originally posted by: Robor
Another option is the Costco satisfaction guaranteed 'warranty'. 🙂

So my 360 crapped out on me; lasted about 11 months. Luckily i returned it at Costco, but they gave me a spiel about how this falls under electronics, meaning the warranty is for 90-days. Of course if you read the return policy, the word "electronics" is not on there, so I would think that you might get hassled for trying to return a messed-up 360.

 

[bullbert]

Originally posted by: theLION

Originally posted by: Robor
Another option is the Costco satisfaction guaranteed 'warranty'. 🙂

So my 360 crapped out on me; lasted about 11 months. Luckily i returned it at Costco, but they gave me a spiel about how this falls under electronics, meaning the warranty is for 90-days. Of course if you read the return policy, the word "electronics" is not on there, so I would think that you might get hassled for trying to return a messed-up 360.

Costco changed their policy this year. Make sure to keep you old receipts (pre-policy change) to show them your purchase is to be honored under the original lifetime warranty, and not the new 90 day warranty.

 

[pennylane]

So the 360 warranty is 90 days now through costco?

 

[Yreka]

Originally posted by: theLION

Originally posted by: Robor
Another option is the Costco satisfaction guaranteed 'warranty'. 🙂

So my 360 crapped out on me; lasted about 11 months. Luckily i returned it at Costco, but they gave me a spiel about how this falls under electronics, meaning the warranty is for 90-days. Of course if you read the return policy, the word "electronics" is not on there, so I would think that you might get hassled for trying to return a messed-up 360.

Yeah, I had a buddy get denied the same way, except he never ended up getting the return.. I think they told him it falls under the "computer" category.

 

[Robor]

Wow, learn something every day. Thanks for this info. I recently recommended Costco to a friend looking for a 360 simply because of the warranty.