Xbox 360: Got the Red Ring of Death

[JohnAn2112]

Originally posted by: mflacy

Originally posted by: jbourne77

Originally posted by: Aj_UF
Why get all worked up before you even speak to Microsoft?

Because I don't intend to speak to Microsoft. I don't intend to jump through all the hoops and over all the hurdles just to hopefully get the opportunity to go through the hassle of shipping this brick back to them and then waiting 8 weeks for a refurbished unit.

No thanks... my solution is much easier and will produce immediate results.

You know absolutely jack sh!t about the repair / replacement process.

I've been through this twice so far when my console was under warranty. The repair process takes approximately 2 to 2.5 weeks turnaround time from the time you make the call. Also, many people have had excellent luck calling them up to purchase the $30 extended warranty; then call back a few days later to get your repair.

BTW, if you plan on pulling a retail box switcheroo, most stores check to see if the serial number on the box matches up with the console you are returning.

That is incorrect. There is no serial number on the box itself. Dedicated game retailers like Gamestop and EB DO scan the serial number that is shown through the hole in the box and ON the unit itself, which shows on the receipt, but places like BB and Walmart ONLY scan the UPC code on the box.

 

[Fingolfin269]

Originally posted by: JohnAn2112

Originally posted by: mflacy

Originally posted by: jbourne77

Originally posted by: Aj_UF
Why get all worked up before you even speak to Microsoft?

Because I don't intend to speak to Microsoft. I don't intend to jump through all the hoops and over all the hurdles just to hopefully get the opportunity to go through the hassle of shipping this brick back to them and then waiting 8 weeks for a refurbished unit.

No thanks... my solution is much easier and will produce immediate results.

You know absolutely jack sh!t about the repair / replacement process.

I've been through this twice so far when my console was under warranty. The repair process takes approximately 2 to 2.5 weeks turnaround time from the time you make the call. Also, many people have had excellent luck calling them up to purchase the $30 extended warranty; then call back a few days later to get your repair.

BTW, if you plan on pulling a retail box switcheroo, most stores check to see if the serial number on the box matches up with the console you are returning.

That is incorrect. There is no serial number on the box itself. Dedicated game retailers like Gamestop and EB DO scan the serial number that is shown through the hole in the box and ON the unit itself, which shows on the receipt, but places like BB and Walmart ONLY scan the UPC code on the box.

I bought mine at CC and they scanned the unit AND the box.

BTW, this has me paranoid now. My 360 runs great and never gets hot but if I want to buy can someone tell me how much an extended warranty through MS costs?

 

[Queasy]

Originally posted by: Fingolfin269

Originally posted by: JohnAn2112

Originally posted by: mflacy

Originally posted by: jbourne77

Originally posted by: Aj_UF
Why get all worked up before you even speak to Microsoft?

Because I don't intend to speak to Microsoft. I don't intend to jump through all the hoops and over all the hurdles just to hopefully get the opportunity to go through the hassle of shipping this brick back to them and then waiting 8 weeks for a refurbished unit.

No thanks... my solution is much easier and will produce immediate results.

You know absolutely jack sh!t about the repair / replacement process.

I've been through this twice so far when my console was under warranty. The repair process takes approximately 2 to 2.5 weeks turnaround time from the time you make the call. Also, many people have had excellent luck calling them up to purchase the $30 extended warranty; then call back a few days later to get your repair.

BTW, if you plan on pulling a retail box switcheroo, most stores check to see if the serial number on the box matches up with the console you are returning.

That is incorrect. There is no serial number on the box itself. Dedicated game retailers like Gamestop and EB DO scan the serial number that is shown through the hole in the box and ON the unit itself, which shows on the receipt, but places like BB and Walmart ONLY scan the UPC code on the box.

I bought mine at CC and they scanned the unit AND the box.

BTW, this has me paranoid now. My 360 runs great and never gets hot but if I want to buy can someone tell me how much an extended warranty through MS costs?

The extended warranty from MS costs $50 and is good for one year.

 

[JohnAn2112]

Originally posted by: Fingolfin269

Originally posted by: JohnAn2112

Originally posted by: mflacy

Originally posted by: jbourne77

Originally posted by: Aj_UF
Why get all worked up before you even speak to Microsoft?

Because I don't intend to speak to Microsoft. I don't intend to jump through all the hoops and over all the hurdles just to hopefully get the opportunity to go through the hassle of shipping this brick back to them and then waiting 8 weeks for a refurbished unit.

No thanks... my solution is much easier and will produce immediate results.

You know absolutely jack sh!t about the repair / replacement process.

I've been through this twice so far when my console was under warranty. The repair process takes approximately 2 to 2.5 weeks turnaround time from the time you make the call. Also, many people have had excellent luck calling them up to purchase the $30 extended warranty; then call back a few days later to get your repair.

BTW, if you plan on pulling a retail box switcheroo, most stores check to see if the serial number on the box matches up with the console you are returning.

That is incorrect. There is no serial number on the box itself. Dedicated game retailers like Gamestop and EB DO scan the serial number that is shown through the hole in the box and ON the unit itself, which shows on the receipt, but places like BB and Walmart ONLY scan the UPC code on the box.

I bought mine at CC and they scanned the unit AND the box.

BTW, this has me paranoid now. My 360 runs great and never gets hot but if I want to buy can someone tell me how much an extended warranty through MS costs?

It varies by different retailers. I just know BB and Walmart don't since I've been in line waiting to check out while the cashiers were scanning them. It's just an observation I make since I used to work at EB Games a few years ago and I used to scan the serial on the units themselves when I sold PS2's and XBox 1's.

 

[Stuxnet]

Originally posted by: Fingolfin269

Originally posted by: JohnAn2112

Originally posted by: mflacy

Originally posted by: jbourne77

Originally posted by: Aj_UF
Why get all worked up before you even speak to Microsoft?

Because I don't intend to speak to Microsoft. I don't intend to jump through all the hoops and over all the hurdles just to hopefully get the opportunity to go through the hassle of shipping this brick back to them and then waiting 8 weeks for a refurbished unit.

No thanks... my solution is much easier and will produce immediate results.

You know absolutely jack sh!t about the repair / replacement process.

I've been through this twice so far when my console was under warranty. The repair process takes approximately 2 to 2.5 weeks turnaround time from the time you make the call. Also, many people have had excellent luck calling them up to purchase the $30 extended warranty; then call back a few days later to get your repair.

BTW, if you plan on pulling a retail box switcheroo, most stores check to see if the serial number on the box matches up with the console you are returning.

That is incorrect. There is no serial number on the box itself. Dedicated game retailers like Gamestop and EB DO scan the serial number that is shown through the hole in the box and ON the unit itself, which shows on the receipt, but places like BB and Walmart ONLY scan the UPC code on the box.

I bought mine at CC and they scanned the unit AND the box.

BTW, this has me paranoid now. My 360 runs great and never gets hot but if I want to buy can someone tell me how much an extended warranty through MS costs?

I was in your shoes, too. Mine never ran hot. It just up and died for no apparent reason. Not trying to make you paranoid, but you might want to consider all of your options at this point. Microsoft's warranty is only good for a year, but if you get it at one of several stores it's 2 - 3 years. In a last ditch effort, I'm trying to work with the store I bought it from to return it and repurchase it with the warranty.

The scary thing about these 360's is you have no way of knowing if it's headed for trouble until it's too late. People seem to think that as long as it runs cool, you're fine. WRONG. For instance, I got the 3 red lights which is a hardware failure. Mine was not overheating.

 

[waggy]

i hope you try it and get nailed. that way you are stuck with the new system.

 

[Leros]

Originally posted by: waggy
i hope you try it and get nailed. that way you are stuck with the new system.

It would be even better if his new system broke too.

 

[Stuxnet]

Originally posted by: Leros

Originally posted by: waggy
i hope you try it and get nailed. that way you are stuck with the new system.

It would be even better if his new system broke too.

You know what would be REALLY awesome? Is if YOU two go out and drop over a half grand on something new, but end up having to settle for a refurb, or worse.

Yeah yeah... that would kick ass!!!

:roll:

 

[wyvrn]

So which retailer did you cheat to get a new one?

 

[waggy]

Originally posted by: jbourne77

Originally posted by: Leros

Originally posted by: waggy
i hope you try it and get nailed. that way you are stuck with the new system.

It would be even better if his new system broke too.

You know what would be REALLY awesome? Is if YOU two go out and drop over a half grand on something new, but end up having to settle for a refurb, or worse.

Yeah yeah... that would kick ass!!!

:roll:

yeah because you are like special and everything right? the rest of us have to deal with MS.

i guess when you don't have ethics life is much easier

 

[duragezic]

Absolutely BS. What a piece of junk.

Hope you get yours replaced somehow, and paying $150 should NOT be required for a 6 month old, 2nd revision 360.

I would definitely attempt to speak with MS first, and try a couple of times. I think some people have gotten theirs replaced out-of-warranty for free (well for a refurb anyway) or for very little $$, and then put an extended warranty on the refurb unit, cause unfortunately that's the best way to prevent this from happeneing again.

Man, and I thought MS had their **** together. Alot of new consoles with new technology face these issues at launch time, but this is just ridiculous because it's been almost a year and it is very widespread. And MS did something to prevent a class-action lawsuit? Pretty much says, "yeah our console is junk, and you can't do jack about it except give us more money"

 

[Stuxnet]

Originally posted by: wyvrn
So which retailer did you cheat to get a new one?

Who said anything about cheating anyone? Others seem to think I'm going on a retailer raping rampage, but I haven't.

 

[MercenaryForHire]

DNT++

- M4H

 

[Stuxnet]

Originally posted by: waggy

Originally posted by: jbourne77

Originally posted by: Leros

Originally posted by: waggy
i hope you try it and get nailed. that way you are stuck with the new system.

It would be even better if his new system broke too.

You know what would be REALLY awesome? Is if YOU two go out and drop over a half grand on something new, but end up having to settle for a refurb, or worse.

Yeah yeah... that would kick ass!!!

:roll:

yeah because you are like special and everything right? the rest of us have to deal with MS.

i guess when you don't have ethics life is much easier

You mean like the kind of ethics that would have prevented such sh*t from hitting the market in the first place? Spare me.

 

[Leros]

Originally posted by: jbourne77

Originally posted by: wyvrn
So which retailer did you cheat to get a new one?

Who said anything about cheating anyone? Others seem to think I'm going on a retailer raping rampage, but I haven't.

Then tell us.

From what you are telling us (which is very little) you seem to be doing something shady.

 

[sswingle]

Originally posted by: jbourne77

Originally posted by: wyvrn
So which retailer did you cheat to get a new one?

Who said anything about cheating anyone? Others seem to think I'm going on a retailer raping rampage, but I haven't.

But yet you wont tell us what your "plan" is.

 

[Homerboy]

so Jbourne77, if you're not planning on breaking the law by pulling the switcharoo, then exactly how do you plan on getting a free replacement?
you sound like a real freaking winner here... kicking and screaming to get your problem fixed rather than taking the proper and correct paths to a remedy. Total jerk.

 

[Leros]

Originally posted by: jbourne77

Originally posted by: waggy

Originally posted by: jbourne77

Originally posted by: Leros

Originally posted by: waggy
i hope you try it and get nailed. that way you are stuck with the new system.

It would be even better if his new system broke too.

You know what would be REALLY awesome? Is if YOU two go out and drop over a half grand on something new, but end up having to settle for a refurb, or worse.

Yeah yeah... that would kick ass!!!

:roll:

yeah because you are like special and everything right? the rest of us have to deal with MS.

i guess when you don't have ethics life is much easier

You mean like the kind of ethics that would have prevented such sh*t from hitting the market in the first place? Spare me.

You were told upfront what the warranty. You knew the warranty period would eventually end. You also knew that the Xbox could break. You knew what the risk was when you bought it.

 

[sao123]

Originally posted by: Queasy

Originally posted by: Fingolfin269

Originally posted by: JohnAn2112

Originally posted by: mflacy

Originally posted by: jbourne77

Originally posted by: Aj_UF
Why get all worked up before you even speak to Microsoft?

Because I don't intend to speak to Microsoft. I don't intend to jump through all the hoops and over all the hurdles just to hopefully get the opportunity to go through the hassle of shipping this brick back to them and then waiting 8 weeks for a refurbished unit.

No thanks... my solution is much easier and will produce immediate results.

You know absolutely jack sh!t about the repair / replacement process.

I've been through this twice so far when my console was under warranty. The repair process takes approximately 2 to 2.5 weeks turnaround time from the time you make the call. Also, many people have had excellent luck calling them up to purchase the $30 extended warranty; then call back a few days later to get your repair.

BTW, if you plan on pulling a retail box switcheroo, most stores check to see if the serial number on the box matches up with the console you are returning.

That is incorrect. There is no serial number on the box itself. Dedicated game retailers like Gamestop and EB DO scan the serial number that is shown through the hole in the box and ON the unit itself, which shows on the receipt, but places like BB and Walmart ONLY scan the UPC code on the box.

I bought mine at CC and they scanned the unit AND the box.

BTW, this has me paranoid now. My 360 runs great and never gets hot but if I want to buy can someone tell me how much an extended warranty through MS costs?

The extended warranty from MS costs $50 and is good for one year.

Best Buy offers 2years for the same amount.

 

[waggy]

Originally posted by: jbourne77

Originally posted by: waggy

Originally posted by: jbourne77

Originally posted by: Leros

Originally posted by: waggy
i hope you try it and get nailed. that way you are stuck with the new system.

It would be even better if his new system broke too.

You know what would be REALLY awesome? Is if YOU two go out and drop over a half grand on something new, but end up having to settle for a refurb, or worse.

Yeah yeah... that would kick ass!!!

:roll:

yeah because you are like special and everything right? the rest of us have to deal with MS.

i guess when you don't have ethics life is much easier

You mean like the kind of ethics that would have prevented such sh*t from hitting the market in the first place? Spare me.

yes since ethics control quality.

all company's have a failure rate. everyone knows that when they buy something. Thats why items come with the option of getting a warentee for a fee.

but no. not you! you are special!

 

[Stuxnet]

Why should I ruin everyone's fun? If I keep my mouth shut, everyone gets to make all these neat assumptions and judge me. We're all having a good time, why mess it up?

How's this for this for ethics: I had SOLD my 360 when it started freezing. When I noticed the freeze, I contacted the buyer and let him know what was happening. He said he still wanted it, but wanted to give me a few days to sort it out. When the red lights hit, I refunded his money.

I could have easily just shipped the thing the moment it started acting suspicious. So again, spare me the ethics bullsh*t.

 

[Stuxnet]

Originally posted by: waggy

Originally posted by: jbourne77

Originally posted by: waggy

Originally posted by: jbourne77

Originally posted by: Leros

Originally posted by: waggy
i hope you try it and get nailed. that way you are stuck with the new system.

It would be even better if his new system broke too.

You know what would be REALLY awesome? Is if YOU two go out and drop over a half grand on something new, but end up having to settle for a refurb, or worse.

Yeah yeah... that would kick ass!!!

:roll:

yeah because you are like special and everything right? the rest of us have to deal with MS.

i guess when you don't have ethics life is much easier

You mean like the kind of ethics that would have prevented such sh*t from hitting the market in the first place? Spare me.

yes since ethics control quality.

all company's have a failure rate. everyone knows that when they buy something. Thats why items come with the option of getting a warentee for a fee.

but no. not you! you are special!

You do realize that some estimates reveal a 50% failure rate for the 360, right? Sorry, this isn't normal. This goes far beyond normal risk when purchasing something.

 

[waggy]

Originally posted by: jbourne77
Why should I ruin everyone's fun? If I keep my mouth shut, everyone gets to make all these neat assumptions and judge me. We're all having a good time, why mess it up?

How's this for this for ethics: I had SOLD my 360 when it started freezing. When I noticed the freeze, I contacted the buyer and let him know what was happening. He said he still wanted it, but wanted to give me a few days to sort it out. When the red lights hit, I refunded his money.

I could have easily just shipped the thing the moment it started acting suspicious. So again, spare me the ethics bullsh*t.

ok so you did something right once. Now? you refuse to tell us how you are going to get a free replacment. if not pulling the switch then what?

i don't see how being a stubburn mule is worht the the reputation you are earning.

 

[Leros]

So you have a broken XBox and you gave the guy his money back. Where is your genius plan? You still have a broken xbox and no money.

 

[waggy]

Originally posted by: jbourne77

Originally posted by: waggy

Originally posted by: jbourne77

Originally posted by: waggy

Originally posted by: jbourne77

Originally posted by: Leros

Originally posted by: waggy
i hope you try it and get nailed. that way you are stuck with the new system.

It would be even better if his new system broke too.

You know what would be REALLY awesome? Is if YOU two go out and drop over a half grand on something new, but end up having to settle for a refurb, or worse.

Yeah yeah... that would kick ass!!!

:roll:

yeah because you are like special and everything right? the rest of us have to deal with MS.

i guess when you don't have ethics life is much easier

You mean like the kind of ethics that would have prevented such sh*t from hitting the market in the first place? Spare me.

yes since ethics control quality.

all company's have a failure rate. everyone knows that when they buy something. Thats why items come with the option of getting a warentee for a fee.

but no. not you! you are special!

You do realize that some estimates reveal a 50% failure rate for the 360, right? Sorry, this isn't normal. This goes far beyond normal risk when purchasing something.

and yet you still purchased one...