WTF! Why can't I access google?

[Shawn]

ping google.com

Pinging google.com [64.233.187.99] with 32 bytes of data:

Reply from 64.233.187.99: bytes=32 time=47ms TTL=238
Request timed out.
Reply from 64.233.187.99: bytes=32 time=35ms TTL=238
Reply from 64.233.187.99: bytes=32 time=36ms TTL=238

Ping statistics for 64.233.187.99:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 35ms, Maximum = 47ms, Average = 39ms

tracert google.com

Tracing route to google.com [72.14.207.99]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 5 ms 5 ms 7 ms 73.10.204.1
3 11 ms 10 ms 6 ms 68.86.201.65
4 8 ms 8 ms 11 ms 68.86.201.86
5 8 ms 9 ms 15 ms 68.86.201.54
6 8 ms 8 ms 7 ms 68.86.201.22
7 17 ms 17 ms 18 ms 12.118.120.109
8 33 ms 20 ms 18 ms tbr1-p012201.attga.ip.att.net [12.123.20.178]
9 18 ms 17 ms 17 ms ggr1-p340.attga.ip.att.net [12.123.20.185]
10 20 ms 19 ms 18 ms 192.205.33.30
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 43 ms 39 ms 41 ms 72.14.236.213
17 50 ms 54 ms 57 ms 72.14.233.115
18 54 ms 60 ms 50 ms 66.249.94.92
19 63 ms 52 ms 53 ms 66.249.94.118
20 53 ms 50 ms 51 ms 72.14.207.99

Trace complete.