WTF? Paypal randomly inserts my old shipping address in my last two purchases?

trmiv

Lifer
Oct 10, 1999
14,670
18
81
So almost two weeks ago I buy a couple of things on ebay and pay with paypal. My ebay shipping address is set to my current address, and when I pay with paypal I confirm that it has my current address in the send to field. Everything is cool I think. Flash forward to today, I haven't gotten either package, so I'm beginning to wonder. I email one seller and he sends me the tracking, and it says it was delivered two days ago. So I dig out my two paypal receipts from my inbox, and look at the ship to address at the bottom, and it's my old address! I didn't bother to look at them when I bought, never even thinking something like this could happen.

What the hell? I haven't lived at the old place for over a year. I've ordered things and paid with paypal many times since then and had no problems. So I combed through my paypal account looking at every single field that contains any address, and I my old address is no where to be found. I do a test payment to my parents, and I don't see my old address as an option anywhere, and the email they get says my current address as the shipping address. I'm confused.

Anyone had this happen to them? There must be a glitch in the Matrix or something, because I can't figure out how this happened. Am I somehow missing some hidden area that extra shipping addresses are hidden on paypal? I'm going to take a trip to my old place tomorrow and see if the people that live there now have my packages.
 

DrPizza

Administrator Elite Member Goat Whisperer
Mar 5, 2001
49,601
167
111
www.slatebrookfarm.com
We had the same problem. Fortunately, we still own the old address, and our tenant works with my wife. So, we still got our stuff, but it was a big "wtf?" from us as well.
 

trmiv

Lifer
Oct 10, 1999
14,670
18
81
Interesting, I'm glad to know I'm not alone. I sure hope the people at my old place have the packages.
 

Clocker

Golden Member
Sep 17, 2000
1,353
0
76
this advice wont help now but you have to make sure everything in your profile is updated. i mean everything. i assumed when i updated a section in my paypal account everything else would automatically update. this is not the case. i had probs. hope this helps.
 

trmiv

Lifer
Oct 10, 1999
14,670
18
81
I don't know where else to look, unless something is buried in some random location. Everything on paypal and ebay says my current address.
 

Captante

Lifer
Oct 20, 2003
30,353
10,876
136
Never had the address thing happen (yet!) but for some reason one out of ten e-mails from Paypal end up going to my old Comcast e-mail address instead of Gmail despite changing it everywhere possible.
 

trmiv

Lifer
Oct 10, 1999
14,670
18
81
Weird, I don't get this. Hopefully the people kept the packages. I'm heading over there now.
 

trmiv

Lifer
Oct 10, 1999
14,670
18
81
It just did it again on two more shipments, after I made sure that address said my current address before I pressed submit payment. The email confirmation shows up, and sure enough, it's the old address. This time I made sure to put a note with my current address, telling the seller it might mess up, to make sure it gets sent to the right place. I just emailed paypal about the issue, hopefully they can figure out what's up.
 

jpeyton

Moderator in SFF, Notebooks, Pre-Built/Barebones
Moderator
Aug 23, 2003
25,375
142
116
Login to PayPal.

At the top, under the 'My Account' tab, click the 'Profile' link.

Under the 'Account Information' heading, click the 'Street Address' link. Check for your old address.

Go back to the 'Profile' link.

Under the 'Financial Information' heading, click the 'Credit Cards' link. Check for your old address with any credit cards you have added to your account.

Go back to the 'Profile' link.

Under the 'Selling Preferences' heading, click the 'Shipping Preferences' link. Check for your old address.

Otherwise, I'm stumped.
 

T3C

Diamond Member
Jun 3, 2003
5,324
0
0
We just had a package returned that someone had won, turns out the same thing just happend to them.
 

Squisher

Lifer
Aug 17, 2000
21,204
66
91
Yeah, I had to delete my old bank from my list of funding sources because it tried to pull money from there.

 

jlbenedict

Banned
Jul 10, 2005
3,724
0
0
I've had issues with my last two purchases on eBay as well, in reference to Paypal fvcking up the shipping addresses.

It appears Paypal is sticking my brother-in-laws name as the shipping recipient in any auction that I win and pay with Paypal. Its bull$hit. I've triple checked every setting in both the ebay and Paypal accounts. I've even called Paypal and they told me, "We don't have a clue".

 

trmiv

Lifer
Oct 10, 1999
14,670
18
81
Originally posted by: jpeyton
Login to PayPal.

At the top, under the 'My Account' tab, click the 'Profile' link.

Under the 'Account Information' heading, click the 'Street Address' link. Check for your old address.

Go back to the 'Profile' link.

Under the 'Financial Information' heading, click the 'Credit Cards' link. Check for your old address with any credit cards you have added to your account.

Go back to the 'Profile' link.

Under the 'Selling Preferences' heading, click the 'Shipping Preferences' link. Check for your old address.

Otherwise, I'm stumped.


Done it, multiple times. It all says my current address.
 

Injury

Lifer
Jul 19, 2004
13,066
2
81
Check in your EBAY settings for an address.

The two pass information between each other, and if you click a "pay now" link in Ebay, sometimes the address you have listed with ebay is the address is passes on as the shipping address.
 

DeadByDawn

Platinum Member
Dec 22, 2003
2,349
0
0
I had the exact same thing happen to me, but it happened 2 years ago. Address was updated in all fields in paypal and ebay both.
 

trmiv

Lifer
Oct 10, 1999
14,670
18
81
Originally posted by: Injury
Check in your EBAY settings for an address.

The two pass information between each other, and if you click a "pay now" link in Ebay, sometimes the address you have listed with ebay is the address is passes on as the shipping address.

Already did that. Everything, I mean everything, says my current address.
 

jlbenedict

Banned
Jul 10, 2005
3,724
0
0
Originally posted by: Injury
Check in your EBAY settings for an address.

The two pass information between each other, and if you click a "pay now" link in Ebay, sometimes the address you have listed with ebay is the address is passes on as the shipping address.



I've checked that as well..
Its very odd.. and I thought I was the only one..
Thanks to this thread, I've learned I'm not !
 

trmiv

Lifer
Oct 10, 1999
14,670
18
81
Well paypal was less than helpful. All they said was that the only address they see in their system was the current address, and then went through some long winded explanation about how to change my address on paypal and ebay, even though I told them I've already done that.
 

Demon-Xanth

Lifer
Feb 15, 2000
20,551
2
81
When I signed up for paypal I had a hell of a time getting it to not change my apartment number. It kept insisting that the 9 should be a 0 and changing it after I hit submit. I ended up having to setup a second address and deleting the first because it wouldn't acknowledge the first's real number for some reason.