Okay, so I roll through the Drive-Thru @ McD's this moring, and it's one of those ones that has 2 drive thru ordering lanes, there's no one in either lane, so I pull up. Kid on the speaker sounds like he's about 12. I place my order clearly and politely
"I'd like two egg-bisciuts with cheese, one of those in a meal. With a coke to drink"
That was it.
He goes through about 8 different permutations of "sausage egg biscuts" "egg McGmuffins" and other various menu items.
I've never worked in fast food, but how hard can it be to hit the damn "cheese" icon???
All in all It took him more than 5 min to enter my simple order.
I counted nine cars placing and recieving their orders in the other lane in the time it took this guy to punch the friggin "egg biscut" button, the "meal" button, and the "cheese" button on the Picture Keyboard!!!!
I don't normally get pissed off at people, and I was being very paitient. But the old guy in line behind me was yelling out his window at me, so I leaned out my window, and hollered back, "he's new... It's not my fault!" In a rather repugnant tone. I'm shure the kid heard me, and at that time I diddn't much care.
He finally gets it right, and I go through and pay my $4.35. It looked like the Manager FINALLY came and bailed the kid out (he looked like he was 12 too) She apologized, and gave me a Cupon for a free extra value meal...
She apologized for the n00b, and I said that everybody has to learn sometime (although it probably would have been a good Idea to make it late at night or midweek sometime).
Anyway, I hold the manager more responsible than the n00b. and I got a free extra value meal out of it, so it's no biggie.
Cliff Notes
1. n00b Working Drive-Thru during saturday morning rush
2. Took 5 min to take my order
3. Got free extra value meal cupon
4. ???
5. Profit
"I'd like two egg-bisciuts with cheese, one of those in a meal. With a coke to drink"
That was it.
He goes through about 8 different permutations of "sausage egg biscuts" "egg McGmuffins" and other various menu items.
I've never worked in fast food, but how hard can it be to hit the damn "cheese" icon???
All in all It took him more than 5 min to enter my simple order.
I counted nine cars placing and recieving their orders in the other lane in the time it took this guy to punch the friggin "egg biscut" button, the "meal" button, and the "cheese" button on the Picture Keyboard!!!!
I don't normally get pissed off at people, and I was being very paitient. But the old guy in line behind me was yelling out his window at me, so I leaned out my window, and hollered back, "he's new... It's not my fault!" In a rather repugnant tone. I'm shure the kid heard me, and at that time I diddn't much care.
He finally gets it right, and I go through and pay my $4.35. It looked like the Manager FINALLY came and bailed the kid out (he looked like he was 12 too) She apologized, and gave me a Cupon for a free extra value meal...
She apologized for the n00b, and I said that everybody has to learn sometime (although it probably would have been a good Idea to make it late at night or midweek sometime).
Anyway, I hold the manager more responsible than the n00b. and I got a free extra value meal out of it, so it's no biggie.
Cliff Notes
1. n00b Working Drive-Thru during saturday morning rush
2. Took 5 min to take my order
3. Got free extra value meal cupon
4. ???
5. Profit
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