WTF is up with Newegg and Rockband for 360????

[Oyeve]

I preordered mine weeks ago from Newegg, they STILL have none in stock, no ETA as to when they will get any. I went to BB yesterday and they have 100 of em! C'mon Newegg! Get some in! I dont want to pay tax!

 

[James Bond]

NewEgg dicked me over so bad on RockBand.

I pre-ordered it and got a confirmation. A few days later, I send an email asking when it will be shipped. They reply with some automated response saying "we have no information, but as soon as this item gets back in stock we will let you know"... it really pissed me off since the item was new, it had never been in/run out of stock. I replied to the email and told them to cancel my order. A few minutes later I go to NewEgg live chat and chat with a guy -- He informs me that it actually WILL be shipped out on time. I ask him kindly to leave a message on my order to inform the CSR to NOT cancel it when the email comes in. He assures me that this won't happen, I make him promise and take a SS. Of course later that day I get an email saying my order was canceled and there was nothing they could do.

Last time I EVER order anything from NewEgg.

 

[Robor]

Originally posted by: Tizyler
NewEgg dicked me over so bad on RockBand.

I pre-ordered it and got a confirmation. A few days later, I send an email asking when it will be shipped. They reply with some automated response saying "we have no information, but as soon as this item gets back in stock we will let you know"... it really pissed me off since the item was new, it had never been in/run out of stock. I replied to the email and told them to cancel my order. A few minutes later I go to NewEgg live chat and chat with a guy -- He informs me that it actually WILL be shipped out on time. I ask him kindly to leave a message on my order to inform the CSR to NOT cancel it when the email comes in. He assures me that this won't happen, I make him promise and take a SS. Of course later that day I get an email saying my order was canceled and there was nothing they could do.

Last time I EVER order anything from NewEgg.

That's not uncommon. Same exact thing happened to me at Dell on a Canon SD800. I feel your pain. It's very frustrating.

 

[DaveSimmons]

Newegg has the best real-time inventory of the online parts stores, but I never use Newegg for ordering out-of-stock items. For them I set the auto-notify and order when stock arrives.

For game preorders you should be using GoGamer or GameStop.

 

[Ns1]

who knows, i cancelled that shit when they didn't ship it on 11/20

 

[njswift10141980]

I preordered mine the day after thanksgiving and I haven't heard nothing since then.

 

[NeweggSupport]

Originally posted by: Oyeve
I preordered mine weeks ago from Newegg, they STILL have none in stock, no ETA as to when they will get any. I went to BB yesterday and they have 100 of em! C'mon Newegg! Get some in! I dont want to pay tax!

Dear Customers,

We truly apologize for any inconvenience this has caused you. Please go ahead and email me your order information to alex.a.villarino@newegg.com so I can look into this issue further for you.

Thank you

 

[Oyeve]

Originally posted by: NeweggSupport

Originally posted by: Oyeve
I preordered mine weeks ago from Newegg, they STILL have none in stock, no ETA as to when they will get any. I went to BB yesterday and they have 100 of em! C'mon Newegg! Get some in! I dont want to pay tax!

Dear Customers,

We truly apologize for any inconvenience this has caused you. Please go ahead and email me your order information to alex.a.villarino@newegg.com so I can look into this issue further for you.

Thank you

Are you for real? Want my SS# also? hehe, but seriously, are you for real?

 

[blurredvision]

Originally posted by: Oyeve

Originally posted by: NeweggSupport

Originally posted by: Oyeve
I preordered mine weeks ago from Newegg, they STILL have none in stock, no ETA as to when they will get any. I went to BB yesterday and they have 100 of em! C'mon Newegg! Get some in! I dont want to pay tax!

Dear Customers,

We truly apologize for any inconvenience this has caused you. Please go ahead and email me your order information to alex.a.villarino@newegg.com so I can look into this issue further for you.

Thank you

Are you for real? Want my SS# also? hehe, but seriously, are you for real?

I think he is legit, but check with the guys in Hot Deals before taking my word for it.

 

[Ns1]

Originally posted by: Oyeve

Originally posted by: NeweggSupport

Originally posted by: Oyeve
I preordered mine weeks ago from Newegg, they STILL have none in stock, no ETA as to when they will get any. I went to BB yesterday and they have 100 of em! C'mon Newegg! Get some in! I dont want to pay tax!

Dear Customers,

We truly apologize for any inconvenience this has caused you. Please go ahead and email me your order information to alex.a.villarino@newegg.com so I can look into this issue further for you.

Thank you

Are you for real? Want my SS# also? hehe, but seriously, are you for real?

He's legit

 

[DaveSimmons]

He's for real, and has helped others in Off Topic over the last couple of years on those rare occasions when their normal customer service dropped the ball.

 

[Oyeve]

I shot him an email, thanks guys.

 

[Robor]

Originally posted by: NeweggSupport

Originally posted by: Oyeve
I preordered mine weeks ago from Newegg, they STILL have none in stock, no ETA as to when they will get any. I went to BB yesterday and they have 100 of em! C'mon Newegg! Get some in! I dont want to pay tax!

Dear Customers,

We truly apologize for any inconvenience this has caused you. Please go ahead and email me your order information to alex.a.villarino@newegg.com so I can look into this issue further for you.

Thank you

Nice!

 

[Oyeve]

Just got an email from Newegg saying that they wont be receiving this til Jan '08. I should just cancel and buy it from BestBuy. I cant imaging the edd not getting this like the rest of the country has.

 

[njswift10141980]

well I just canceled mine because I just picked it up from micro center, and it rocks

 

[adairusmc]

Originally posted by: Ns1

Originally posted by: Oyeve

Originally posted by: NeweggSupport

Originally posted by: Oyeve
I preordered mine weeks ago from Newegg, they STILL have none in stock, no ETA as to when they will get any. I went to BB yesterday and they have 100 of em! C'mon Newegg! Get some in! I dont want to pay tax!

Dear Customers,

We truly apologize for any inconvenience this has caused you. Please go ahead and email me your order information to alex.a.villarino@newegg.com so I can look into this issue further for you.

Thank you

Are you for real? Want my SS# also? hehe, but seriously, are you for real?

He's legit

:thumbsup:

 

[Oyeve]

Well, I went to J and R this weekend and they had rockband for the 360. Bought it and cancelled the newegg order. Kicks ass but the guitar is total crap. I had to open the fret because the green key membrane was not installed correctly, then I noticed the strum bar felt weird and loose like no spring was in there. So I hooked it all up and sure enough 80% of the strum do not register. Works srtumming up but I cant play that way. Went online to EAs website, popped in my info and they are sending one by tomorrow. Total crap guitar. Good thing my GH2 guitar works with RB. Also, the RB guitar wont work with GH2 or GH3. I hate EA and/or Activision for making the decision to not have the RB guitar work on GH2 and GH3. Anyway, overall great game! Drums kick ass! The guitar play is way too easy even on the harder mode. But I love the character creation. Sweet overall.

 

[blurredvision]

Originally posted by: Oyeve
Also, the RB guitar wont work with GH2 or GH3. I hate EA and/or Activision for making the decision to not have the RB guitar work on GH2 and GH3.

Chalk that one up to Activision. They are the ones who would be responsible for allowing the RB guitar to work on GH games. There is a recent DailyTech article about it if you care to read up on it.

 

[ShOcKwAvE827]

I just got the game and since most guitars end up failing, will they allow me to get it fixed even though it still works pretty well? I don't even use the RB guitar since it blows so it probably won't fail before the warranty is up.