WTF is up with my GF's Coach case for her camera? **Updated 7/23** Received the fixed camera today

[NFS4]

Just got off the phone with Canon. They are sending me a box, and they are going to replace the outer casing/housing of the camera for free

 

[FreshPrince]

maybe your GF secretly likes to get freaky with the camera and she's too embarrased to tell ya? :laugh:

seriously though, that's messed up. call coach up and demand that they compensate you with a digi-reb xti

Originally posted by: NFS4
Just got off the phone with Canon. They are sending me a box, and they are going to replace the case for free

what about the camera? their case fubared your camera, they should replace it no?

 

[NFS4]

Originally posted by: FreshPrince
maybe your GF secretly likes to get freaky with the camera and she's too embarrased to tell ya? :laugh:

seriously though, that's messed up. call coach up and demand that they compensate you with a digi-reb xti

Originally posted by: NFS4
Just got off the phone with Canon. They are sending me a box, and they are going to replace the case for free

what about the camera? their case fubared your camera, they should replace it no?

They are replacing the camera casing, I should say. The actual metal outer covering of the camera.

They are sending me a box to put the camera in. I send it off at their cost, they replace the outer casing, then send it back to me like new.

 

[Oceandevi]

Originally posted by: vi_edit
<div class="FTQUOTE"><begin quote>Originally posted by: 91TTZ
That's what happens when someone is a sucker enough to buy a $150 camera pouch.

You don't get what you pay for. That's a myth. You paid a lot and you got a crappy product. In the end, you got a camera case which damaged the camera. And you paid $150 for it.</end quote></div>

Actually it looks like he paid $30 for it.

When you buy a product and receive it, thats called getting what you payed for.

 

[purbeast0]

Originally posted by: NFS4
<div class="FTQUOTE"><begin quote>Originally posted by: homercles337
Whoa, NeedForSpeed4 bought a crappy knock off camera case?</end quote></div>

I don't think it was. Just checked my Amazon order history:
<div class="FTQUOTE"><begin quote> Order Placed: March 9, 2005
Amazon.com order number: 103-0187204-XXXXXXXX
Order Total: $159.87

Items Ordered Price
1 of: Canon Coach Case for SD110, S410, SD500 Digital Elph Cameras [Electronics]
Sold by: Amazon.com, LLC
$29.99
- 1 item(s) Gift options: None

1 of: Canon PowerShot SD110 3MP Digital Elph with 2x Optical Zoom [Electronics]
Sold by: Amazon.com, LLC
$149.88</end quote></div>

wtf ... that order total doesn't add up.

maybe they gave you the $10 knockoff instead of the $30 one, which is why your total is $160 and not $180! :Q

 

[purbeast0]

btw I've had to send back a broken camera to canon and their service was absolutely fantastic. i'm not surprised at how well they are handling it for you.

 

[NFS4]

Originally posted by: purbeast0

Originally posted by: NFS4

Originally posted by: homercles337
Whoa, NeedForSpeed4 bought a crappy knock off camera case?

I don't think it was. Just checked my Amazon order history:

Order Placed: March 9, 2005
Amazon.com order number: 103-0187204-XXXXXXXX
Order Total: $159.87

Items Ordered Price
1 of: Canon Coach Case for SD110, S410, SD500 Digital Elph Cameras [Electronics]
Sold by: Amazon.com, LLC
$29.99
- 1 item(s) Gift options: None

1 of: Canon PowerShot SD110 3MP Digital Elph with 2x Optical Zoom [Electronics]
Sold by: Amazon.com, LLC
$149.88

wtf ... that order total doesn't add up.

maybe they gave you the $10 knockoff instead of the $30 one, which is why your total is $160 and not $180! :Q

There was a promotional discount of $20 for buying the camera and the case together. That's the only reason why I bought the case.

So I got the case for $10.

 

[Googer]

Lesson to be Learned here: More expensive cases to not necessarily protect any better. Just get a basic cordura one size fits all.

 

[mrrman]

thats CS now..takimg care of the customer

 

[randomlinh]

Originally posted by: FreshPrince
seriously though, that's messed up. call coach up and demand that they compensate you with a digi-reb xti

umm.. Brandon has a D70/D80 I think... why the hell would he want an XTi

 

[Kelvrick]

Originally posted by: randomlinh

Originally posted by: FreshPrince
seriously though, that's messed up. call coach up and demand that they compensate you with a digi-reb xti

umm.. Brandon has a D70/D80 I think... why the hell would he want an XTi

Sell, buy the gf an sd1000 or 700/800is and use the rest towards a new lens/filter/polarizer/something?

 

[Aquila76]

Wow. That camera looks like a shopping cart fished out of the canals in my city! Good to hear Canon's fixing it for you though. I think they're tied with NEC for customer service levels of 'awesome' or above.

 

[corkyg]

I have seen scads of Coach and Louis Vitton, Hermes, and other name bags being sold on the streets of Venice. They are cheap knockoffs made in China, and what this illustrates are residual chemicals left in the bag during a cheap manufacturing process. The fault here was the dealer. Canon was good to replace the camera.

 

[NFS4]

Just got it back today. Looks brand new -- they even fixed the battery retention mechanism which broke when my GF dropped the camera at work last year

canon_new.jpg

 

[ElFenix]

Originally posted by: NFS4
Just got it back today. Looks brand new -- they even fixed the battery retention mechanism which broke when my GF dropped the camera at work last year

canon_new.jpg

maybe i should send in the SD110 that dropped off a galloping horse...