WTF: C'mon NewEgg

[TwiceOver]

Ordered a part last Tuesday. Today I still hadn't received a shipping notice so I checked the status. Still in Step2. Step 3 says +1 day till ship and step 4 says +1 day for ship. So even if it progressed a processing step today, it won't ship till Friday... Thursday if I'm lucky. So I called the 800 number to see if there was something funky with my order.... Busy. WTF! A busy signal?

 

[dartworth]

Did you pay with Paypal?

 

[Injury]

Was the item in stock/labelled as shipping the same day?

 

[GagHalfrunt]

Wow, a busy signal?? How do you muster the strength to go on living when faced with the horror of a busy signal?

 

[Injury]

Originally posted by: dartworth
Did you pay with Paypal?

You can do PP on Newegg?

 

[TwiceOver]

Paid via Visa, order has been processed with my bank and charged to my account. All of Newegg's verifications say "Good" so I can't figure what the hold up is. Item was and still is "In stock".

 

[KEV1N]

Call again, it may not be busy this time

 

[Chronoshock]

something about a flood?

 

[trilks]

They were a little slow on shipping my order this week, too. Although they are still pretty damn fast. I wouldn't give up on them so easily.

 

[Adul]

They apparently had some flooding issues that has caused a bit of a backlog for them.

 

[TwiceOver]

Originally posted by: Adul
They apparently had some flooding issues that has caused a bit of a backlog for them.

That would have been good to know. Still no status change so I guess I can expect my part next week sometime. Where did everyone come by this info?

 

[nageov3t]

it sucks.

I've really cut back on NewEgg because the taxes + high shipping have begun to make their prices higher than other online hardware stores.

 

[MDE]

I ordered an NV Silencer Monday and got it today. Where's your order being shipped from? Mine came from New Jersey.

 

[TwiceOver]

Originally posted by: MDE
I ordered an NV Silencer Monday and got it today. Where's your order being shipped from? Mine came from New Jersey.

From? No idea. It's being shipped to MN. Usually I have absolutely no problem with the 'Egg, but this is kinda ridiculous. If this was from the FSFT forum I'd be callin' troll.

 

[oogabooga]

i've only had newegg beat my every expectation, even the expectations i have of them for being newegg.

*shrugs* sucking, hope they take care of stuff soon.

 

[tallest1]

I ordered some ram on Tuesday and got it on Thursday, so NewEgg ain't bad..... for me at least

 

[HermDogg]

I ordered a new mini-puter on Monday, woulda been here today but i wasn't here to sign for the f*cking package! Oh well, it shall arrive on the morrow.

 

[Maximus96]

i order a NEC 3500 DVD burner on tuesday. Usually they ship the same day, but my order is still at 2 of 5 right now...

 

[TwiceOver]

Got my tracking today... According to FedEx, the item will be here Tuesday next week. YAY. Going with someone else next time. My decision would be different if there was something saying "Due to a recent flood your order may take longer than normal" before I pressed the proceed button.

 

[EyeMWing]

Originally posted by: TwiceOver
Got my tracking today... According to FedEx, the item will be here Tuesday next week. YAY. Going with someone else next time. My decision would be different if there was something saying "Due to a recent flood your order may take longer than normal" before I pressed the proceed button.

Oh come on. Now you're just being unrealistic. Saying somthing like that would damage business WAY more than losing 1 or 2 customers because they don't understand that problems can occur from time to time.

"Hrm, cool prices, website looks nice. Wait, wtf is this "Our warehouse flooded, so orders may be delayed"? How the hell do you flood a warehouse? *Alt-F4*"

 

[TwiceOver]

Originally posted by: EyeMWing

Originally posted by: TwiceOver
Got my tracking today... According to FedEx, the item will be here Tuesday next week. YAY. Going with someone else next time. My decision would be different if there was something saying "Due to a recent flood your order may take longer than normal" before I pressed the proceed button.

Oh come on. Now you're just being unrealistic. Saying somthing like that would damage business WAY more than losing 1 or 2 customers because they don't understand that problems can occur from time to time.

"Hrm, cool prices, website looks nice. Wait, wtf is this "Our warehouse flooded, so orders may be delayed"? How the hell do you flood a warehouse? *Alt-F4*"

So informing customers is no part of business? Seriously. I was expecting the part this week. Do you know any other company that takes 7 business days to process an order? Didn't think so. If the situation was explained to me, everything would be differrent. I had to come here of all places to find out about the flood. WTF. Hello. They have a main page. Post sh!t on it other than substandard 'deals'.

 

[Pocatello]

Newegg has been late in shipping my stuffs. I think I'm going to try zipzoomfly next time.

 

never had a problem with newegg...over 5k in order with them, one or two orders per month minimum


oh wait...i can think of a problem
some of the silver on my free newegg pen recently scratched off

 

[TwiceOver]

Originally posted by: troytime
never had a problem with newegg...over 5k in order with them, one or two orders per month minimum


oh wait...i can think of a problem
some of the silver on my free newegg pen recently scratched off

Heh, mine died after 3 mo.

 

really?

i have a dozen of them i'd say...i carry one with me all day (NOT in my front pocket though)
It's at least a year old.

i'm pretty sure they're re-fillable