Thank you all that have tried to help on this, it is appreciated. Okay, I've installed all the Dell and Intel drivers and still the USB3 ports are in USB2 mode? The full properties below:
=========================== USB Port2 ===========================
Connection Status : Device is connected
Port Chain : 3-2
======================== USB Device ========================
+++++++++++++++++ Device Information ++++++++++++++++++
Device Description : USB Mass Storage Device
Device Path : \\?\usb#vid_1058&pid_0830#575832314134343637323235#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
Device ID : USB\VID_1058&PID_0830\575832314134343637323235
Driver KeyName : {36fc9e60-c465-11cf-8056-444553540000}\0023 (GUID_DEVCLASS_USB)
Driver : C:\Windows\system32\DRIVERS\USBSTOR.SYS (Version: 6.1.7601.17577 Date: 2011-03-11)
Driver Inf : C:\Windows\inf\usbstor.inf
Legacy BusType : PNPBus
Class : USB
Service : USBSTOR
Enumerator : USB
Location Info : Port_#0002.Hub_#0001
Location IDs : PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(2)
Container ID : {6094b236-74ee-55d8-b3ae-4649aa751046}
Manufacturer Info : Compatible USB storage device
Capabilities : Removable, UniqueID, RawDeviceOK, SurpriseRemovalOK
Address : 2
Problem Code : 0
Power State : D0 (supported: D0, D3, wake from D0)
Child Device 1 : WD SES Device
Device ID : USBSTOR\OTHER&VEN_WD&PROD_SES_DEVICE&REV_1065\575832314134343637323235&1
Class : WDC_SAM
Child Device 2 : Disk drive
Device ID : USBSTOR\DISK&VEN_WD&PROD_MY_PASSPORT_0830&REV_1065\575832314134343637323235&0
Class : DiskDrive
Volume : \\?\Volume{346962c8-418f-11e4-86d3-b4b676b93506}\
Kernel Name : \Device\HarddiskVolume3
Mountpoint : M:\
---------------- Connection Information ---------------
Connection Index : 0x02 (2)
Connection Status : 0x01 (DeviceConnected)
Current Config Value : 0x01
Device Address : 0x03 (3)
Is Hub : 0x00 (no)
Number Of Open Pipes : 0x02 (2)
Device Bus Speed : 0x02 (High-Speed)
Pipe0ScheduleOffset : 0x00 (0)
Pipe1ScheduleOffset : 0x00 (0)
------------------ Device Descriptor ------------------
bLength : 0x12 (18 bytes)
bDescriptorType : 0x01 (Device Descriptor)
bcdUSB : 0x210 (USB Version 2.10)
bDeviceClass : 0x00 (defined by the interface descriptors)
bDeviceSubClass : 0x00
bDeviceProtocol : 0x00
bMaxPacketSize0 : 0x40 (64 bytes)
idVendor : 0x1058 (Western Digital Technologies, Inc.)
idProduct : 0x0830
bcdDevice : 0x1065
iManufacturer : 0x02
Language 0x0409 : "Western Digital"
iProduct : 0x03
Language 0x0409 : "My Passport 0830"
iSerialNumber : 0x01
Language 0x0409 : "575832314134343637323235"
bNumConfigurations : 0x01
------------------ String Descriptors -----------------
------ String Descriptor 0 ------
bLength : 0x04 (4 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language ID[0] : 0x0409 (English - United States)
------ String Descriptor 2 ------
bLength : 0x20 (32 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language 0x0409 : "Western Digital"
------ String Descriptor 3 ------
bLength : 0x22 (34 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language 0x0409 : "My Passport 0830"
------ String Descriptor 1 ------
bLength : 0x32 (50 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language 0x0409 : "575832314134343637323235"
-------------- Configuration Descriptor ---------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x02 (Configuration Descriptor)
wTotalLength : 0x0020 (32 bytes)
bNumInterfaces : 0x01
bConfigurationValue : 0x01
iConfiguration : 0x00
bmAttributes : 0x80
D7: Reserved, set 1 : 0x01
D6: Self Powered : 0x00 (no)
D5: Remote Wakeup : 0x00 (no)
D4..0: Reserved, set 0 : 0x00
MaxPower : 0xFA (500 mA)
---------------- Interface Descriptor -----------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x00
bAlternateSetting : 0x00
bNumEndpoints : 0x02 (2 Endpoints)
bInterfaceClass : 0x08 (Mass Storage)
bInterfaceSubClass : 0x06 (SCSI transparent command set)
bInterfaceProtocol : 0x50 (Bulk*Only Transport)
iInterface : 0x00
----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x81 (Direction=IN EndpointID=1)
bmAttributes : 0x02 (TransferType=Bulk)
wMaxPacketSize : 0x200 (max 512 bytes)
bInterval : 0x00 (never NAKs)
----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x02 (Direction=OUT EndpointID=2)
bmAttributes : 0x02 (TransferType=Bulk)
wMaxPacketSize : 0x200 (max 512 bytes)
bInterval : 0x00 (never NAKs)
-------- Binary Object Store (BOS) Descriptor ---------
bLength : 0x05 (5 bytes)
bDescriptorType : 0x0F
wTotalLength : 0x0016 (22 bytes)
bNumDeviceCaps : 0x02
------------- USB 2.0 Extension Descriptor ------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x10
bDevCapabilityType : 0x02 (USB 2.0 Extension)
bmAttributes : 0xF41E
LPMCapable : 1 (Link Power Management protocol is supported)
BESLAndAlternateHIRD : 1 (BESL & Alternate HIRD definitions are supported)
BaselineBESLValid : 1 (valid)
DeepBESLValid : 1 (valid)
BaselineBESL : 4 (400 µs)
DeepBESL : 15 (10000 µs)
----- SuperSpeed USB Device Capability Descriptor -----
bLength : 0x0A (10 bytes)
bDescriptorType : 0x10
bDevCapabilityType : 0x03
bmAttributes : 0x00
Bit 0 Reserved : 0x00
Bit 1 LTM Capable : 0x00 (no)
Bit 7:2 Reserved : 0x00
wSpeedsSupported : 0x0E (Full-Speed, High-Speed, SuperSpeed)
bFunctionalitySupport : 0x01 (lowest speed with all the functionality is 'Full-Speed')
bU1DevExitLat : 0x0A (less than 10 µs)
wU2DevExitLat : 0x07FF (less than 2047 µs)
after it, ensuring that you do not have any spaces before or after the URL of the image. You can insert pictures from your albums (?) in this way too."
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