Well, a few months ago I charged this friend of a friend of mine to fix his three computers. I didn't charge much, but I tried helping him as much as possible. Well, I even set up his email address in outlook express and it worked fine when I tested it. After a while, he started calling me and bugging me about him being able to use outlook express to receive email, but he was not able to send out. I was busy, being that he was *cough* ya... *cough* I told him to use mail.yahoo.com instead. All he would have to do is login and use the webmail that yahoo provides. I thought all was well, but now he calls back again, and irritates me even more by leaving a message stating that he cannot send again. I'm just wondering, "WTF!!!!!!" Of course, he wanted me to do some other things, have called me many times and left voice messages as well, but I just don't feel like calling him back. Should I call him back and say "look, dumbass, I'll stop by and personally get it checked so that you don't complain anymore" or should I just ignore him some more because he makes me so mad. From now on I should put up a policy for prospective and present "clients," stating that any necessary technical support from me requires some $ compensation. That'll be good, then they can stop bothering me. Tech support for no $ = WTF GO AWAY!