OK, I sent my 3000+ winchester of to AMD for testing, as Monarch voided my warranty on it. (Alot of you already know that story). Anyways, they were going to send me a 3500+ Newcastle (my CPU would not boot for them) because they had zero Winchester's (any speed) in stock. Apparently they are selling these as fast as they can manufacture them. Well, they were supposed to ship it out last Wednesday, but they ran out of stock on the 3500+ too. Well, they called me today at home, and still no 3500+'s in stock. So the rep handling my claim tells me he got permission to send me a 3800+. :Q He just needed to know if that was okay.... So I of course said "HELL YEA!!". They will ship it out tomorrow overnight.
Now I must say that is some very good customer support. Not just because they upgraded me, but because that was the 4th phone call I've received form them in the last 7 days. I never had to contact them to ask what was going on with my claim. They kept calling me and updating me. Unbelievable.
Now I must say that is some very good customer support. Not just because they upgraded me, but because that was the 4th phone call I've received form them in the last 7 days. I never had to contact them to ask what was going on with my claim. They kept calling me and updating me. Unbelievable.