If you are going to best buy for computer help, then you should be concerned about more serious problems :disgust:
Whoozyerdaddy
Lifer
- Jun 27, 2005
- 19,216
- 1
- 61
That's like saying a plumber is a ripoff at $60/hr when all you need is a pipe wrench. If you don't know how to do it or don't have the time to do it (whatever "it" is) you pay someone to do "it" for you.
It's a service, not a ripoff.
It's a service, not a ripoff.
No, because most plumber's tasks that I've ever had have been well worth it (ex: putting in a new toilet and hauling away the old one, or replacing the water heater and putting in a new one). With the second example, there were some city codes or something we weren't aware of and had we tried to do it ourselves there would've been a chance the city could've fvcked us over (though they probably never would've found out).
Edit: I guess part of why it shocks me that it costs so much for Geek Squad services is because it's not even physical labor. What a plumber does is physical labor sometimes.
yea, those things may seem easy to us, but to others, its a foreign concept. Also, just installing anti virus isn't enough if a computer is completely swamped with spy ware. It has taken me a whole weekend to clear out a computer w/o formatting. Now I just make paritions for those whose computer i regularly fix, so i can just format, haha.
dude...your argument is completely relative and is quite speculative in the plumbers favor.
THAT is why they charge you $160 bones....and that is why BB charges whatever they charge....
Saint Nick
Lifer
- Jan 21, 2005
- 17,722
- 6
- 81
True, which is one thing I hadn't taken into account. But still, if you could format and install all of their same programs over again as well as add an anti-virus/anti-spyware bundle then you'd be helping them out and I'm sure you could get some of the stuff backed up before you reformatted.
The only way I would pay that much is if the geek was a hottie and she was diagnosing more than just my 'system' 
What you don't seem to understand is that for things like this you are paying for a service, or a tech's time. You can't compare it to something you might do on the side. You don't have the overhead, and you're talking about dealing with a few customers here and there for your work.
The data transfer fee does seem absurdly high, but not anything else. Mind you I'd never pay that much, but I'd charge my customers that because it would be how I MADE MY LIVING. Those customers would be paying me that rate to do something for them that they don't know how to do, or just don't want to.
I could sit here and argue that the five minutes a doctor or lawyer may spend with me doesn't justify the $200/hour that they might charge me. It wouldn't matter though, because I'd be going to them for a service I either cannot, or don't want to perform. I would be paying them for their knowledge and expertise.
As for the charge of a data backup being to high, that's nonsense. Backing up someone's data is one of the most critical things you can do for that customer and they should be charged accordingly. If it were that f'ing easy they'd do it themselves. H3ll, the reason they're asking me to do it is because (say it with me again please) they either can't or don't want to.
/rant to your pee on rant
*This post has not been checked for grammatical or punctuation errors, nor will it ever be.
The data transfer fee does seem absurdly high, but not anything else. Mind you I'd never pay that much, but I'd charge my customers that because it would be how I MADE MY LIVING. Those customers would be paying me that rate to do something for them that they don't know how to do, or just don't want to.
I could sit here and argue that the five minutes a doctor or lawyer may spend with me doesn't justify the $200/hour that they might charge me. It wouldn't matter though, because I'd be going to them for a service I either cannot, or don't want to perform. I would be paying them for their knowledge and expertise.
As for the charge of a data backup being to high, that's nonsense. Backing up someone's data is one of the most critical things you can do for that customer and they should be charged accordingly. If it were that f'ing easy they'd do it themselves. H3ll, the reason they're asking me to do it is because (say it with me again please) they either can't or don't want to.
/rant to your pee on rant
*This post has not been checked for grammatical or punctuation errors, nor will it ever be.
40Hands
Diamond Member
- Jun 29, 2004
- 5,042
- 0
- 71
Originally posted by: aplefka
Okay, $29 to put a stick of memory in, $59 to run a virus scan one time, $89 to make you a 4GB DVD, $118 for an extra-special virus scan
Biggest fvcking ripoff ever.
Files and Settings transfer wizard anyone??!?!
Man I hate BB and Geek Squad.
i work at compusa and ill post our prices in a bit
(note: prices may vary because im thinking of them off the top of my head)
(note: prices may vary because im thinking of them off the top of my head)
What codes do they have to be aware of when fixing someone's computer or setting up a new network? When it comes to buying a new processor or mobo or something, yeah you have to deal with compatibility issues, but that kind of service isn't listed in any of the Geek Squad stuff.
And for your post a couple posts down, being a plumber isn't JUST physical, it's intellectual in that you have to know what you're doing. I dunno, you're right about intellectual work costing more but at the same time, it's not like this is something they had to go to school for 2 years to do.
It's a skill trade and Best Buy can charge whatever they want for it as long as they feel they're making a profit. If you have a problem with it then go ahead and try to compete with them. Otherwise stop crying, hater.
I'm well-aware of people not being able to do these tasks, but again, why overcharge them so much for it? I can't imagine the Geek Squad members (or at least most of them) really doing it as a career. Hell, I don't even know if they get paid by wage or by job, but I can't imagine the overhead being that bad that they have to charge so much.
Again, maybe I'm just too nice or something when it comes to helping people who don't know what to do.
OutHouse
Lifer
- Jun 5, 2000
- 36,410
- 616
- 126
good points but it would be the same as if you posted this but on a auto mechanic forum saying that charging 30 bucks to change somebodys oil is a rip off...
The point is the vast majority of people who own computers do not want to mess with them, they just want them to work.
The point is the vast majority of people who own computers do not want to mess with them, they just want them to work.
LOL...people like you are really funny...
the kind that don't appreciate the value of their knowledge and are quite oblivious to the fact that people will pay a lot for their services....
I dunno, I don't feel like I know a lot about computers other than the basics, so I guess that's why I can't appreciate it. I haven't learned something mindnumbingly new about computers for several years now, and I've learned everything from hands-on experience. I know people who can't even plug in the VGA or DVI cable to the motherboard because they don't know which one it goes in, but doesn't i make sense that it only goes in the one that it fits in? That's how I learned.
Edit: But at the same time, I'm trying to help out the people who don't have the knowledge for a lesser price, so it's not like I'm belittling them or anything, if that's what you were getting at.
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