I ordered a relatively expensive piece of music equipment this week. It came yesterday and it was clear to me the product was a return. The packaging was not "factory fresh," the cables were obviously re-tied, and the manual was grubby like someone had been thumbing through it.
I was PO'd because if I pay full price I want something new damnit. I can get "almost new" stuff from eBay for much less if that's what I want to do. So I called the company and told them I was returning it and why. I then called another company and ensured I would get a factory new product and ordered the same part from them.
Think it's wrong to play with the first one until the new one arrives? I have 45-days total to return it 😉
I was PO'd because if I pay full price I want something new damnit. I can get "almost new" stuff from eBay for much less if that's what I want to do. So I called the company and told them I was returning it and why. I then called another company and ensured I would get a factory new product and ordered the same part from them.
Think it's wrong to play with the first one until the new one arrives? I have 45-days total to return it 😉