Would you buy a hardware replacement plan from Newegg?

[scortiaus]

The product in question:
http://www.newegg.com/Product/Product.asp?item=N82E16855102226

The plan:
http://www.newegg.com/CustomerService/ExtendedWarranty.asp

I never buy handhelds without an extended warranty. Best Buy and Circut City doesn't have the Zen in stock, Frys does not offer warranty on products. I turn to Newegg. Has anyone used their extended warranties? I want to get the 2-year hassle-free replacement plan with the Zen, wanted some input from anyone who has used the plan.

 

[doze]

Link doesn't work, but what's product and the manufacturers warranty? Pretty much all PC hardware has at least 1 year warranty and most motherboards, HDD's, CPU's have 3 year. RAM and some vid cards have lifetime.

 

[scortiaus]

Sorry, links fixed.

Basically, the Zen comes with a standard "we'll fix it if we absoloutely have to" warranty. The plan I referr to is a replacement plan. As newegg puts it: "With a Service Net Product Replacement Plan, you can simply replace the product. No hassles. No worries." Has anyone used this? Do they actually honor it or are they just trying to scam you out of $50 (much like Fry's and Best Buy do, it's like pulling teeth trying to get them to actually replace it).

 

[fbrdphreak]

You need to check the terms of replacement. Probly still doesn't cover accidental damage.

 

[yhelothar]

Originally posted by: fbrdphreak
You need to check the terms of replacement. Probly still doesn't cover accidental damage.

Yeah and if you get a single scratch on the player, they'll blame the problem on the scratch, saying you abused it.
Well that's how best buy works at least, unless you're like a 40yr old dumb woman.

 

[doze]

Looks like they use a company called service net who has independent contractors to fix stuff. I don't think it would be worth it unless it covers accidental damage.