Hi all,
That thread about the "asian computer guy" reminded me of a poor experience I had at a tech store populated by employees who didn't know what they were doing. I was thinking maybe some people would have some interesting experiences.
As for me - I once went to a tech store to buy some components. (found them on the net, and realized they were in my city so I'd save on shipping) The people there were arrogant A-holes. Asked them to get the components I wanted to buy, and they had me wait until they were done with their Quake 3 match. (college students the whole lot of them) I bought an ECS system board and one of them started criticizing me for buying cheap ECS brand vs say ASUS. Of course I was well aware ECS was a less than stellar brand, but I just wanted a cheap board for a cheap system. I just wanted the components not their opinion.
Anyway, that board happened to be faulty. I walked in asking for an exchange, and apparently their RMA process demanded I bring the system for them to "test".
So I did. The tech guy took off the heat sink (over $30 that I had just bought), saw the arctic silver, and said "what's this?". He then proceeded to get a screwdriver, took it to the base of the heat sink, and tried to scratch it off. He left the heat sink heavily scratched with indentions. It was pretty much ruined.
I complained to the manager who then threatened to sue me for slander when the tech denied any knowledge of it. (even though there was another customer in the room who witnessed it as well)
Suffice to say I never took my business to that store again.
That thread about the "asian computer guy" reminded me of a poor experience I had at a tech store populated by employees who didn't know what they were doing. I was thinking maybe some people would have some interesting experiences.
As for me - I once went to a tech store to buy some components. (found them on the net, and realized they were in my city so I'd save on shipping) The people there were arrogant A-holes. Asked them to get the components I wanted to buy, and they had me wait until they were done with their Quake 3 match. (college students the whole lot of them) I bought an ECS system board and one of them started criticizing me for buying cheap ECS brand vs say ASUS. Of course I was well aware ECS was a less than stellar brand, but I just wanted a cheap board for a cheap system. I just wanted the components not their opinion.
Anyway, that board happened to be faulty. I walked in asking for an exchange, and apparently their RMA process demanded I bring the system for them to "test".
So I did. The tech guy took off the heat sink (over $30 that I had just bought), saw the arctic silver, and said "what's this?". He then proceeded to get a screwdriver, took it to the base of the heat sink, and tried to scratch it off. He left the heat sink heavily scratched with indentions. It was pretty much ruined.
I complained to the manager who then threatened to sue me for slander when the tech denied any knowledge of it. (even though there was another customer in the room who witnessed it as well)
Suffice to say I never took my business to that store again.
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