I'm in the process of buying a new laptop (you might have noticed my posts the last few days) and called up Dell the other day and started talking with a Small Biz rep. He seemed like a nice guy and seemed to be cutting me some deals, even better than the prices I was getting on my corporate plan.
Anyway, I was ready to order today if the price was right... he quoted me a price and I said I needed something lower. So he says "Ok, lemme go talk to my manager and see if I can't get $50 off that... but I'm only going to do it if you can tell me right here and now that you'd buy the laptop" So I thought about it and said "Ok" as it was cheaper than what dell has been listing for the last few deal with coupons, etc. Well he comes back and says, "Ok, I got your the extra $50 off. I have a meeting, but I'll call you right back and finish the deal."
Anyway, I hung up and low and behold, Dell's price on their site is lower than yesterday. In fact, it's the EXACT same price this guy quoted me. I know that he is a salesman and is out to make a living, but I don't appreciate him saying "Ok, I'm getting you a deal, but only if you agree to buy it from me." I also know that salesman make these claims all the time and are really just out to make a buck.
At this point, I'm thinking about saying that the deal is off and just placing it online. It's sad really, as he only makes commision if he makes the sale...
btw, Before you say anything, this is a purchase for the company I work for, which spends in excess of $50,000 on new computers each year. It's not like I'm trying to dicker around over one system and will never buy again. It's the principal of the thing, I call you so you can get the comission and you give me a deal because I'm bring that $50k of business to you.
Is that reasonable?
Anyway, I was ready to order today if the price was right... he quoted me a price and I said I needed something lower. So he says "Ok, lemme go talk to my manager and see if I can't get $50 off that... but I'm only going to do it if you can tell me right here and now that you'd buy the laptop" So I thought about it and said "Ok" as it was cheaper than what dell has been listing for the last few deal with coupons, etc. Well he comes back and says, "Ok, I got your the extra $50 off. I have a meeting, but I'll call you right back and finish the deal."
Anyway, I hung up and low and behold, Dell's price on their site is lower than yesterday. In fact, it's the EXACT same price this guy quoted me. I know that he is a salesman and is out to make a living, but I don't appreciate him saying "Ok, I'm getting you a deal, but only if you agree to buy it from me." I also know that salesman make these claims all the time and are really just out to make a buck.
At this point, I'm thinking about saying that the deal is off and just placing it online. It's sad really, as he only makes commision if he makes the sale...
btw, Before you say anything, this is a purchase for the company I work for, which spends in excess of $50,000 on new computers each year. It's not like I'm trying to dicker around over one system and will never buy again. It's the principal of the thing, I call you so you can get the comission and you give me a deal because I'm bring that $50k of business to you.
Is that reasonable?
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