Work Issued Cell Phones

[olds]

Does anyone have a written policy that covers when employees will carry/answer work issued cell phones? I want to plagiarize it.

These phones are issued to personnel expected to respond to after hours emergencies.

 

[nageov3t]

"always, unless you're on vacation/PTO."

 

[Fanatical Meat]

Be wary of hourly employees checking email off the clock. Touchy subject as to if they need to be compensated or not.

 

[olds]

These phones are issued to personnel expected to respond to after hours emergencies.

 

[Brovane]

Does anyone have a written policy that covers when employees will carry/answer work issued cell phones? I want to plagiarize it.

These phones are issued to personnel expected to respond to after hours emergencies.

It sounds like you are trying to create a on-call policy. Are the employees hourly or exempt? I have some examples.

 

[olds]

It sounds like you are trying to create a on-call policy. Are the employees hourly or exempt? I have some examples.

Both, actually.
Thanks.

 

[smackababy]

You should really have an on call schedule with a primary and a secondary that rotates. I would avoid, if possible, hourly employees being on call, because nobody likes to pay someone for an hour when they worked 10 minutes at 3AM.

There should also be an expectation that in the event of a major emergency, anyone can be called in by the primary.

 

[CraKaJaX]

My work phone is a flip phone - no email. If I get a call after work, I'll answer. If I'm on vacation or it's the weekend, I don't even carry it on me.

 

[BurnItDwn]

We rotate a primary and secondary "on call" phone. That said, Im supposedly an 'expert' with lots of our batch/ETL stuff so even when Im not on call, when off shore gets stuck, or our on shore on call analyst gets stuck, I wind up getting called. My manager is cool though and usually get some comp time.

 

[saratoga172]

We have an "On Call" phone we recently switched to for people on call. They don't necessarily have to answer but do have to be responsive in the event a voicemail is left. It's really only meant for emergencies such as equipment going down. We are talking hourly employees so if they're caught working these issues they get paid rounded up the hour.

We have had times where it is a carry it all the time and you must answer type of thing.

I fall under the other category of salary and I pull rotational on call with my team (I'm escalation and always get a call if there's an issue so I'm never really not on call) and I'm expected to answer when it rings. I don't think we have a written policy, just an understood thing that anyone who is issued a phone for whatever dept is responsive. Responsive being a call back or appropriate action within 30 minutes.

 

[TheGardener]

Do they still use beepers today? I know that may seem like a strange question, but I do remember beepers being able to find a signal in places where cell phone couldn't. I guess you wouldn't be worried about abuse either.

 

[Brovane]

Do they still use beepers today? I know that may seem like a strange question, but I do remember beepers being able to find a signal in places where cell phone couldn't. I guess you wouldn't be worried about abuse either.

Even if the on-call person had a beeper they would still need a cell phone to respond to the call-out. Were I work at a couple of years ago we did a beeper audit and found multiple beepers that various Managers had sworn at the time was necessary. Well as we did the audit to shutdown all the lines we found a bunch shoved away in the back of drawers etc. I remember when I first started on-call we had a on-call beeper and then each person had a cell phone also. The on-call beeper got passed around like a baton.....

 

[poofyhairguy]

Do they still use beepers today? I know that may seem like a strange question, but I do remember beepers being able to find a signal in places where cell phone couldn't. I guess you wouldn't be worried about abuse either.

A friend I know who works at a very modern hospital does. He says it is the most reliable way to get ahold of people.

 

[Fanatical Meat]

Do they still use beepers today? I know that may seem like a strange question, but I do remember beepers being able to find a signal in places where cell phone couldn't. I guess you wouldn't be worried about abuse either.

lower frequency = better coverage

 

[todpod]

We still use pagers, they work were cell phones don't, we are rural. We just handed out phones. Nobody is expected to answer unless they are on call. W do have a written policy, but it's geared towards social services.

 

[Bart*Simpson]

Does anyone have a written policy that covers when employees will carry/answer work issued cell phones? I want to plagiarize it.

These phones are issued to personnel expected to respond to after hours emergencies.

My California state agency no longer issues cell phones to hourly employees because a Federal court ruled that they're on the clock if they're required to monitor the phone. These days phones are issued just to managers and other exempted staff.

Meaning if you're doing this with a government agency you're on thin ice if you're not paying people when they have to carry the phone and if you're a private business it's a very, very bad idea.