Originally posted by: slash196
How exactly does the step-up program work?
Welcome to the EVGA Step-Up? Program. In order to give our customers the greatest amount of flexibility when purchasing EVGA video cards, we have instituted the EVGA Step-Up? Program. Participants will be allowed, for one time only, to trade in their existing EVGA video card and upgrade to the newest and greatest currently available. Not all customers will be eligible for this program, please read the following terms and conditions for full details. If you still have further questions or concerns, please visit the Official Step-Up FAQ.
Before you can begin a Step-Up Request, you must meet the following conditions:
1. Read and accept the EVGA Step-Up? Terms and Conditions
2. Register your EVGA product online
If you have any questions about the EVGA Step-Up? Program, please contact our Customer Service or by calling 888-881-EVGA (3842) option 3. EVGA Customer Service can be reached anytime Monday through Friday, between the hours of 9:00AM to 5:30PM PST.