Buy the pellets in summer if you can, you can probably get a discount on them. The place my parents usually buy from gives around 10% off on early purchases like that.
Hopefully it holds up better than their first one did.
Englander, bought back before the auto-starter was in there.
1 year warranty on parts, such as the burn pot, motors, and electronics.
5 year warranty of stuff like the steel and welding in the main body.
Sure enough, shortly after 5 years, welds started showing considerable cracking, and one cross-beam was buckling due to compression forces caused by restrained thermal expansion.
The inside of the burn box was also a deep shade of red due to rapid oxidation. I was not impressed by this stove. Cleaning was also not especially easy. There's no ash tray; ash simply accumulates in the burn pot, hampering airflow to the pellets.
Englander sells a vacuum, made by a "leading manufacturer" for sucking out ash. Our solution: A Shopvac with a high-efficiency filter meant for stuff as fine as cement dust. It worked just dandy.
New one - KSH-120DX
I've not seen this one in person, but it looks like it is much easier to maintain, and hopefully will be of better quality. It's a simpler design, too - only one auger/motor for pellet feeding, versus two on the old stove. It's also got an ash tray, and the description says that its airflow keeps ash out of the burn pot.
It's also got 3x more hopper capacity than the Englander stove.
And try to get premium grade pellets.
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As long as the manufacturer has the Pellet Fuels Institute logo on their product, "Premium" pellets have to adhere to certain guidelines regarding wood quality and ash content.
Pellet mills produce two grades of fuel ? Premium and Standard. The only difference between the two is ash content. Standard grade fuel is usually up to 3% ash content, while premium grade is less than 1 percent. This difference is a result of the pellet contents. Standard pellets are derived from materials that produce more residual ash, such as tree bark or agricultural residues. Premium pellets are usually produced from hardwood or softwood sawdust containing no tree bark. Premium pellets make up 95 percent of current pellet production and can be burned in all appliances. Standard pellets should only be burned in appliances designed to burn the higher ash content pellets.
I'd also suggest getting some kind of small air filter for near the stove, especially when refueling. Opening the stove for cleaning will inevitably throw up some fine ash dust, and pouring in pellets will definitely produce some wood dust. Best to catch it near the stove before it can coat the room.