- Nov 18, 2005
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I'm looking at headsets from Plantronics, Jabra, and Sennheiser, but I can't really decide how much is too much for the feature set and what I can expect in terms of quality.
I'll be working from home about half the time. We use a Shoretel system, and when out of the office it will ring my cell instead of the office phone. I'll be connected with VPN and have Shoretel Communicator up and running while at home.
We'll be getting basic headsets for the office, but I still haven't decided if I'll want to bring my own that is compatible with everything, and then take it home with me. I suspect I don't want to do that, because that's just more hassle, but it's a possibility. That would be a headset that needs to be compatible with desk phone, PC, and cell phone.
But if I just get something from home, I think it needs to be compatible with both PC and cell phone. I'd like something with DECT as opposed to Bluetooth, so the BT cell phone connection would just be between the phone and base, not between phone and headset.
I don't have much experience shopping for quality headsets... do the headsets need to have PC connection capability to enable UC features? (unified communications) Such as, can I take a call at home on my cell phone (with the headset) and my presence in Shoretel Communicator reflects that I am busy on the phone?
And, of course being the gadget fiend, I definitely want, aside from which is most compatible with my needs, whichever has the best quality. Great audio quality in the speaker and great noise reduction in the mic to remove any background noise.
and note: I have a full bluetooth system in my car (added through pioneer head unit) so I don't need the type of headset that needs to be truly mobile. I think I'd prefer the type with a base-station.
Help me out y'all - I think the numerous questions demonstrates how little I really know about this segment of technology. My experience with UC systems alone is very minimal.
I'll be working from home about half the time. We use a Shoretel system, and when out of the office it will ring my cell instead of the office phone. I'll be connected with VPN and have Shoretel Communicator up and running while at home.
We'll be getting basic headsets for the office, but I still haven't decided if I'll want to bring my own that is compatible with everything, and then take it home with me. I suspect I don't want to do that, because that's just more hassle, but it's a possibility. That would be a headset that needs to be compatible with desk phone, PC, and cell phone.
But if I just get something from home, I think it needs to be compatible with both PC and cell phone. I'd like something with DECT as opposed to Bluetooth, so the BT cell phone connection would just be between the phone and base, not between phone and headset.
I don't have much experience shopping for quality headsets... do the headsets need to have PC connection capability to enable UC features? (unified communications) Such as, can I take a call at home on my cell phone (with the headset) and my presence in Shoretel Communicator reflects that I am busy on the phone?
And, of course being the gadget fiend, I definitely want, aside from which is most compatible with my needs, whichever has the best quality. Great audio quality in the speaker and great noise reduction in the mic to remove any background noise.
and note: I have a full bluetooth system in my car (added through pioneer head unit) so I don't need the type of headset that needs to be truly mobile. I think I'd prefer the type with a base-station.
Help me out y'all - I think the numerous questions demonstrates how little I really know about this segment of technology. My experience with UC systems alone is very minimal.