Wireless client issue

cq12345

Junior Member
Aug 19, 2004
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Up until yesterday, my wife's notebook had no problems getting onto our wireless network at home. Yesterday at work, her IT person took away her computer to install a bunch of stuff (trying to find out what said stuff actually is), and he wiped out all the wireless settings (WEP key and the like). So I figured - ok - I'll just put the settings back and it should be fine. Well, after fiddling with it and turning WEP on and off, switching channels, SSID's, etc - I can't get it to work. Here is what happens under all circumstances:

XP machine, by the way. Dell notebook. Wireless card is a Dell (shows up as a cisco in hardware profile).

If I put the card in, within a couple of seconds windows happily says my network is found. If WEP is on, it wants the key code. If it's not on, it just has a check box saying you understand about privacy, etc, etc. In either situation, as soon as I click "ok", or enter the key code and click "ok", windows immediately switches to "no wireless networks found". It will not find the network again until I reboot or pull the card out and put it back in. Process repeats every time.

I know the wireless router is working fine. I have my own notebook running off it with no problems. It was literally sitting right next to the first notebook with great signal strength, so I know the network is fully in range.

I'm stumped - and nothing I can find online relates to this specific issue. Any ideas or help would be greatly appreciated. Thanks!