Windows XP problems

[Master Chief]

Just had this problem happen to me and I cant figure out whats going on. When I go to turn off my computer, I click turn off and windows goes through its shut down phase, only one problem, instead of shutting down, it restarts. I thought maybe I was clicking on restart, but I'm not. Whats going on?? Can someone please help me??

 

[kylef]

Has this always happened, or did it just start happening?

Generally speaking, Windows is invoking an ACPI BIOS feature to shut down system power. I have seen several machines which do not implement these power state changes correctly in the BIOS.

 

[UMfanatic]

I had this happen on a laptop it turned out to be two things, the bios was out of date probably not in your case though and its settings, and a short in the power connector that would make the laptop turn back on every now and then

 

[Master Chief]

Originally posted by: kylef
Has this always happened, or did it just start happening?

Generally speaking, Windows is invoking an ACPI BIOS feature to shut down system power. I have seen several machines which do not implement these power state changes correctly in the BIOS.

Just started happening a few days ago.

 

[Master Chief]

Originally posted by: UMfanatic
I had this happen on a laptop it turned out to be two things, the bios was out of date probably not in your case though and its settings, and a short in the power connector that would make the laptop turn back on every now and then

So what do you think I should do? I dont think my bios is out of date.

 

[UMfanatic]

check your power management settings, I know that is a shot in the dark but who knows, I have put a motherboard in that had some of the oddest settings that didnt even seem default, but it is definitely motherboard related because that would be involved in the restart, I have had windows never restart or shut down, but not restart on a shut down command

 

[Master Chief]

Originally posted by: UMfanatic
check your power management settings, I know that is a shot in the dark but who knows, I have put a motherboard in that had some of the oddest settings that didnt even seem default, but it is definitely motherboard related because that would be involved in the restart, I have had windows never restart or shut down, but not restart on a shut down command

Okay, but what should I look for?

 

[UMfanatic]

to make sure it says power off in the right spots, actually you know what now that I think of it, my dads fiance had this problem and he either found the solution in the power management in the bios or in windows itself.

 

[Master Chief]

Originally posted by: UMfanatic
to make sure it says power off in the right spots, actually you know what now that I think of it, my dads fiance had this problem and he either found the solution in the power management in the bios or in windows itself.

LOL, I know I am making things harder on you, but can you tell me what should say power off? I'm not to familuar with BIOS. Thanks

 

[UMfanatic]

yeah let me go dig my manual out and email my father, I have never messed around with the power management settings other than setting it so that the hard drives dont turn on in windows

 

[Master Chief]

Originally posted by: UMfanatic
yeah let me go dig my manual out and email my father, I have never messed around with the power management settings other than setting it so that the hard drives dont turn on in windows

Thanks!!!

 

[cruzer]

I had the same problem, I got this solution from another forum, maybe it will work for you:
Right click My Computer -->Properties---->Hardware tab---->Device Manager..... Double click/expand Universal Serial Bus Controllers, double click USB Root Hub---> Power Management tab, UNCHECK "Allow the computer to turn off to save power". Do this for all the USB root Hubs. Click OK/exit and restart.