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Windows XP pro does not shut down

T

Thira28

Member
Just did a new install. Now when I turn off the computer or reboot, the computer gets to "Windows is shutting down " then the system freezes and I have to manually reboot or shut it down.

Any ideas how to correct this?
Thanks
 
There are several things to check.

Go to
Start \ Settings \ Control Panel
and double-click SYSTEM

Under System Properties, click the HARDWARE tab, then DEVICE MANAGER

Under Device Manager, click the '+' next to Computer
It should read 'ACPI Uniprocessor PC' (for a single processor system)

While in Device Manager, are there any other conflicts? (yellow dot with exclamation point)

Also, if you have any USB devices connected, you may want to unplug them and
see if the problem occurs.

Lastly, check the EVENT LOG.
Start \ Settings \ Run
and type eventvwr, then click SYSTEM

 
you could get rid of restore points and see if that speeds up shutdown

Also I believe that windows writes a log/memory dumps before shutdown so disable that too
 
From my experience, usually this is caused by a program with an ongoing memory leak (i.e. Firefox), that struggles to shut down.

How long have you waited after shutting down before manually taking over? At times, I've waited up to 10-15 minutes before Windows can handle it on its own.
 
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