ianbergman
Senior member
This is just my week for posting to AT looking for help 😉
Anyway, I have a friend whose dial-up internet (through Earthlink) just stopped working one day. I spent 2.5 hours at his place the other night, to no avail, which was depressing. Basically, what's happening is he is making a connection, and getting an IP and all the other related info from the server, but has no DNS resolution. It's a WinXP Pro box.
Pinging 216.239.115.141 works like a charm.
Pinging www.cnet.com, nada.
using the nslookup command line tool, I would get the error message "name server not responding." However, I could ping both name servers, as listed in ipconfig, and they worked just fine. Earthlink avowed that there was nothing wrong with their network.
Any ideas? I wish I had had a broadband network available to test through another device (ethernet card), but no such luck at his place. If anyone knows how to fully uninstall and reinstall tcp/up and DNS in winXP, that would be helpful too.
At one point we actually did a repair using the WinXP install program; since this basically guts Windows, I was shocked when it didn't work.
No firewalls active, no spyware, no viruses, no strange processes or services interfering with with the connection that I could find. DNS settings were correct in the dial-up connection, and for kicks we tried to re-create the connection a couple of times with the same results.
Anyway, I have a friend whose dial-up internet (through Earthlink) just stopped working one day. I spent 2.5 hours at his place the other night, to no avail, which was depressing. Basically, what's happening is he is making a connection, and getting an IP and all the other related info from the server, but has no DNS resolution. It's a WinXP Pro box.
Pinging 216.239.115.141 works like a charm.
Pinging www.cnet.com, nada.
using the nslookup command line tool, I would get the error message "name server not responding." However, I could ping both name servers, as listed in ipconfig, and they worked just fine. Earthlink avowed that there was nothing wrong with their network.
Any ideas? I wish I had had a broadband network available to test through another device (ethernet card), but no such luck at his place. If anyone knows how to fully uninstall and reinstall tcp/up and DNS in winXP, that would be helpful too.
At one point we actually did a repair using the WinXP install program; since this basically guts Windows, I was shocked when it didn't work.
No firewalls active, no spyware, no viruses, no strange processes or services interfering with with the connection that I could find. DNS settings were correct in the dial-up connection, and for kicks we tried to re-create the connection a couple of times with the same results.
