windows XP doesn't startup

kubani1

Senior member
Oct 23, 2010
253
0
76
www.promotingcrap.com
my mothers computer has got problems, I'm hoping to get her another one in the next year, but i can't afford right at this moment so I'm hoping to get this working again for a bit.

When we start up the computer we go to a screen that tells us windows did not start correctly and we can choose continue to start normally, safe mode (with networking or with command prompt, and last known configuration.

When i try to startup, it goes to the windows icon, then shuts down and restarts the whole process again.

my mother does not have the reinstall disks anymore and I don't know what to do.
 

ockky

Senior member
Jul 29, 2004
735
0
71
Next time it's booting, hold down F8 and select something like "disable automatic restart". after doing this, the system will start to boot and likely crash, but at least you'll be able to see what is causing the issue.

Without knowing more about why it's crashing, it's hard to give any more helpful info.

If at the BSOD, it doesn't specifically list a problem file and only lists some hex-codes, list those for us.
 

kubani1

Senior member
Oct 23, 2010
253
0
76
www.promotingcrap.com
Next time it's booting, hold down F8 and select something like "disable automatic restart". after doing this, the system will start to boot and likely crash, but at least you'll be able to see what is causing the issue.

Without knowing more about why it's crashing, it's hard to give any more helpful info.

If at the BSOD, it doesn't specifically list a problem file and only lists some hex-codes, list those for us.

thanks, i'll give it a try, also i moved the thread into operating systems forum because apparently thats where it is supposed to be.