- Feb 18, 2003
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My father runs two hard drives both with copies of XP. He wanted to format one HDD then transfer pictures, files etc. to the formatted HDD. He used the Windows XP SP3 Backup utility on the slave HDD to the master. He saw the backup file appear on his HDD, so he went ahead and formatted the drive. He told XP to restore the backup and it placed the restored folder on the newly formatted HDD, but when he went to access it, all of the files had vanished. He double-clicks on the folder and it is blank inside.
I told him to download and run Getdataback and various other HDD tools for deleted data. He says that getdataback finds all the files and of course can restore them if he buys. What he is confused about is the program will open some jpeg files but not all. He is wondering if the files that are not opening/view are gone forever? With these specific files it says, "No data to view."
He is also wondering why the backup did not work correctly.
I know there are some loaded questions, but would appreciate any help you can give.
Thanks
I told him to download and run Getdataback and various other HDD tools for deleted data. He says that getdataback finds all the files and of course can restore them if he buys. What he is confused about is the program will open some jpeg files but not all. He is wondering if the files that are not opening/view are gone forever? With these specific files it says, "No data to view."
He is also wondering why the backup did not work correctly.
I know there are some loaded questions, but would appreciate any help you can give.
Thanks