BarkingGhostar
Diamond Member
So, after last Tuesday's large assortment of Windows updates for a variety of Windows version, I finally got around to the oddball in the house which was the laptop. Its the wife's laptop (HP DV6-1030US), and she hasn't used it in the past 2-3 months.
The computers in the house running XP Pro and W7 Pro all had no trouble performing Window updates, but this laptop is running Vista and it is failing to access the Update server. Other than the standard software package HP installed, the only other thing installed is Firefox and M$ Office.
Anyway, I keep getting the same error even though I have network access (and can surf just fine). Specifically, I am getting the 80072EE2 error, and I even followed the advice/instructions per M$ in an attempt to resolve. Unfortunately, it hasn't helped.
The only AV software was the factory included trial of Norton, which I long ago disabled. This didn't seem to prevent usage of the laptop in the Internet. Last night I gave up and performed an HP system restore, which restores the laptop to factory configuration.
That last effort took a couple of hours--or so it seemed--but it didn't resolve the problem and this morning it persists. I've included the following URLs in the trusted sites group per the M$ suggestion, too:
http://*.updates.microsfot.com
https://*.updates.microsfot.com
http://*.download.windowsupdate.com
Anyone else got any other ideas. Before doing an HP system restore I noticed the last update was very early July. Not sure if that was the last time we initiated the last update, or that was when the problem began.
The computers in the house running XP Pro and W7 Pro all had no trouble performing Window updates, but this laptop is running Vista and it is failing to access the Update server. Other than the standard software package HP installed, the only other thing installed is Firefox and M$ Office.
Anyway, I keep getting the same error even though I have network access (and can surf just fine). Specifically, I am getting the 80072EE2 error, and I even followed the advice/instructions per M$ in an attempt to resolve. Unfortunately, it hasn't helped.
The only AV software was the factory included trial of Norton, which I long ago disabled. This didn't seem to prevent usage of the laptop in the Internet. Last night I gave up and performed an HP system restore, which restores the laptop to factory configuration.
That last effort took a couple of hours--or so it seemed--but it didn't resolve the problem and this morning it persists. I've included the following URLs in the trusted sites group per the M$ suggestion, too:
http://*.updates.microsfot.com
https://*.updates.microsfot.com
http://*.download.windowsupdate.com
Anyone else got any other ideas. Before doing an HP system restore I noticed the last update was very early July. Not sure if that was the last time we initiated the last update, or that was when the problem began.