Message:
System has Recovered from a Serious Error
There are several methods to resolve this issue. Follow the instructions in the first section. If the problem is not resolved, proceed to the next
section.
I. Resize the Swap File
When a serious error occurs, by default the system dumps the system state to the swap file for later retrieval. However, it is possible that the swap file is not properly cleaned up and the system thinks that it is rebooting from a crash. To resolve this, you will need to resize the swap file:
1. Click the Start button.
2. Right click the My Computer menu option, and then click Properties on the context menu that appears.
3. Click the Advanced tab, and then click the Settings button in the Performance section. The Performance Options window appears.
4. Click the Advanced tab, and then click the Change button in the Virtual Memory section. The Virtual memory window appears.
5. Click Custom Size, and then record the Initial Size and Maximum Size.
6. Set the Initial Size and Maximum Size to the same value as the amount of RAM that is installed in the system.
7. Click Set and then click OK. The system will advise you to restart the computer.
8. Click OK.
9. Click OK at the Performance Options window. The system prompts you to restart the computer.
10. Click Yes.
After the system has restarted, repeat the above steps to restore the original Initial Size and Maximum Size values for your swap file.
II. Delete the Minidump Files and the Sysdata.xml File
When a serious error occurs, by default the system writes out a miniature memory dump along with an XML description of the system status (which notes the program at fault and other pertinent system data) that can be uploaded to Microsoft. If this data is not correctly closed out, the system may present a Serious Error screen upon boot. To resolve this problem, perform
the following steps:
1. Click the Start button.
2. Right click the My Computer icon, and then click Explore on the context menu that appears.
3. Browse to the c:\Windows\Minidump directory.
4. Delete everything located in this directory.
NOTE : You will need to be able to view hidden and system files and the system should not be hiding protected operating system files.
5. Browse to the c:\Documents and Settings folder.
6. Search for the following file: sysdata.xml file.
7. Delete all instances (you may find more than one) of this file.
8. Click the Start button, click Turn off the computer, and then click Restart.
III. Disable the Automatically Restart setting
This attacks the same class of Serious Errors that resizing the swap file fixes, but it tries to ensure that the errors do not happen beforehand.
However, this does not help to rid the persistent Serious Error message after the fact.
1. Click the Start button.
2. Right click the My Computer icon, and then click Properties on the context menu that appears.
3. Click the Advanced tab and then click the Settings button in the Start-up and Recovery section.
4. Click to remove the check next to Automatically Restart checkbox and then click OK.
5. Click OK. The system will no longer automatically restart after a Serious Error message appears.
IV. Disable Memory Dumps\
This option totally disables memory dumps altogether, which may help fix some persistent Serious Error messages. To disable memory dumps, perform the following steps:
1. Click the Start button
2. Right click the My Computer icon, and then click Properties on the context menu that appears.
3. Click the Advanced tab, and then click the Settings button in the Start-up and Recovery section.
4. In the Write debugging information tab, click to select (none) and then click OK.
5. Click OK.
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