- Jul 29, 2001
- 27,703
- 12
- 81
I've used linux exclusively for several years now and am familiar with most of the distros, and very comfortable with both gentoo and ubuntu. I like how things work, I like how they're free, and I like how so much software is readily available to me.
My main job is working in a physics lab, but I also have a part time job on the weekends at a golf course. The people there are nice, but not the most computer inclined. They can use their programs just fine, but when a laptop becomes infected with over 200 viruses, trojans, and other malware, they call me. Oh, and I get to install and set up printers as well.
So after trying to clean it out with virus scanners and spybot/adaware/etc and failing miserably, I come to the conclusion that the only recourse is a full reformat and reinstall of the laptop's operating system. After messing around with safe mode and trying to get my USB key to be detected long enough to copy over the 30 office docs he needed, I was ready to reformat. I asked for the disc that came with the computer and find that it has been lost.
Now with linux, I'd have just gone to any distro site, picked any of the hundreds of mirrors and had a new cd, but not with windows. With this laptop I had to bring it home and try to find a cd. After failing to find and XP Home cd, I tried venturing out onto the internet. I eventually found a cd on some site; XP Home OEM. I figured this would work and went ahead.
The install was fine, the cdkey on the bottom of the laptop was accepted and I updated all the drivers without too much trouble. There however was the nagging little "This copy of windows is not yet activated" reminder, which I tried to take care of after setting up the wireless. Well apparently my cdkey (which I copied from the bottom of the laptop on the OEM sticker mind you) had something wrong with it (actually, it seems as though the cd I downloaded off of the internet was the culprit, but what else could I do?). I gave up for the time being and returned the laptop to the guy at work, functional for the next 30 days.
Fast forward to today, 14 days later when I finally get around to fixing activation issue. I got walked through the procedure on the laptop and was told to phone a number and give a long number code to a computerized voice. Now, I'm a native english speaker, I don't have an accent, and I enunciate clearly, but the voice kept cutting me off telling me it couldn't understand what numbers I was saying. After keying the numbers in, the voice told me that there was a problem and that I would be transferred to a customer service representative.
I waited and was connected to ?>$preet who was in a c><$ ><#$ter in India. The qua*%)#$ of the co%)#($tion was ter*#$le to the po%)(# where I had to rep#($) the number to her 7 ti$)(# $)($#)(# I $)(# disconnected.
*sigh*
I dialed the number again, the computer lady couldn't understand me again, and so I resorted to keying in the product ID. The bloody thing couldn't understand this either, and tried to connect me to $)#(preet again. It didn't take long for that call to be dropped, and I decided to give up.
Printer installation: IE7 has this search bar which is similar to firefox and opera's default google search bar, but IE7 uses the MSN search. I, being familiar with my linux apps typed in the name and model of the printer and the word "driver" and hit enter. A bunch of junk about reviews and stores trying to get me to buy a new printer came up, at which point I went to google, typed the same thing in and got straight to the product page at HP. A few clicks later and I was installing a checker program to see if I needed the driver. Kinda funny how my printers seem to just "work" in linux. *shrug* Oh well.
So this checker program popped up a window saying it needed my permission to install when IE7 crashed. I went through the process a second time only to find out that in order to properly install the printer, I would first have to unplug it (huh?), run the install program, and then plug the printer in halfway through (ready... wait... wait... NOW!). I had to repeat the steps a third time to get it to work.
So I have a printer working on a laptop which was decimated by viruses, causing me to install an operating system I had to obtain somewhat shadily (even though the key and license are legit), which still doesn't work because it can't be activated due to microsoft not being able to use a phone.
Cliffs:
1. Laptop at work decimated by viruses.
2. I get called to look at it.
3. Antivirus/antispyware programs fail.
4. Guy lost original OEM cd.
5. I have to download shady copy of XP Home.
6. Install goes okay.
7. Activation does not.
8a. Activation on phone - robot lady can't understand me
8b. Lady in India's phone messes up.
8c. Robot lady again can't understand me, nor can she understand a touchtone phone.
8d. See 8b.
8e. *ARGH*
9. Okay, let's set up the printer.
10. MSN search in IE7 sucks.
11. IE7 crashes.
12. I have to unplug the printer to install it?
13. Please let me install linux.
DISCLAIMER
Okay, it's pretty obvious that people here aren't understanding my post. First of all, I know how to use windows. I used it exclusively for several years, and then dual booted for several after that. I can install windows, I can reformat, I can install programs, set up printers and networks and have rarely had virus trouble. As of now that laptop I was working on works perfectly. The printers work, activation has been completed and there are no viruses.
The point of this post is to show that those griping about linux in similar posts do so out of being used to something else. With linux I probably wouldn't have to mess with the printer, download drivers, wouldn't have to activate, and wouldn't have had virus problems in the first place.
My main job is working in a physics lab, but I also have a part time job on the weekends at a golf course. The people there are nice, but not the most computer inclined. They can use their programs just fine, but when a laptop becomes infected with over 200 viruses, trojans, and other malware, they call me. Oh, and I get to install and set up printers as well.
So after trying to clean it out with virus scanners and spybot/adaware/etc and failing miserably, I come to the conclusion that the only recourse is a full reformat and reinstall of the laptop's operating system. After messing around with safe mode and trying to get my USB key to be detected long enough to copy over the 30 office docs he needed, I was ready to reformat. I asked for the disc that came with the computer and find that it has been lost.
Now with linux, I'd have just gone to any distro site, picked any of the hundreds of mirrors and had a new cd, but not with windows. With this laptop I had to bring it home and try to find a cd. After failing to find and XP Home cd, I tried venturing out onto the internet. I eventually found a cd on some site; XP Home OEM. I figured this would work and went ahead.
The install was fine, the cdkey on the bottom of the laptop was accepted and I updated all the drivers without too much trouble. There however was the nagging little "This copy of windows is not yet activated" reminder, which I tried to take care of after setting up the wireless. Well apparently my cdkey (which I copied from the bottom of the laptop on the OEM sticker mind you) had something wrong with it (actually, it seems as though the cd I downloaded off of the internet was the culprit, but what else could I do?). I gave up for the time being and returned the laptop to the guy at work, functional for the next 30 days.
Fast forward to today, 14 days later when I finally get around to fixing activation issue. I got walked through the procedure on the laptop and was told to phone a number and give a long number code to a computerized voice. Now, I'm a native english speaker, I don't have an accent, and I enunciate clearly, but the voice kept cutting me off telling me it couldn't understand what numbers I was saying. After keying the numbers in, the voice told me that there was a problem and that I would be transferred to a customer service representative.
I waited and was connected to ?>$preet who was in a c><$ ><#$ter in India. The qua*%)#$ of the co%)#($tion was ter*#$le to the po%)(# where I had to rep#($) the number to her 7 ti$)(# $)($#)(# I $)(# disconnected.
*sigh*
I dialed the number again, the computer lady couldn't understand me again, and so I resorted to keying in the product ID. The bloody thing couldn't understand this either, and tried to connect me to $)#(preet again. It didn't take long for that call to be dropped, and I decided to give up.
Printer installation: IE7 has this search bar which is similar to firefox and opera's default google search bar, but IE7 uses the MSN search. I, being familiar with my linux apps typed in the name and model of the printer and the word "driver" and hit enter. A bunch of junk about reviews and stores trying to get me to buy a new printer came up, at which point I went to google, typed the same thing in and got straight to the product page at HP. A few clicks later and I was installing a checker program to see if I needed the driver. Kinda funny how my printers seem to just "work" in linux. *shrug* Oh well.
So this checker program popped up a window saying it needed my permission to install when IE7 crashed. I went through the process a second time only to find out that in order to properly install the printer, I would first have to unplug it (huh?), run the install program, and then plug the printer in halfway through (ready... wait... wait... NOW!). I had to repeat the steps a third time to get it to work.
So I have a printer working on a laptop which was decimated by viruses, causing me to install an operating system I had to obtain somewhat shadily (even though the key and license are legit), which still doesn't work because it can't be activated due to microsoft not being able to use a phone.
Cliffs:
1. Laptop at work decimated by viruses.
2. I get called to look at it.
3. Antivirus/antispyware programs fail.
4. Guy lost original OEM cd.
5. I have to download shady copy of XP Home.
6. Install goes okay.
7. Activation does not.
8a. Activation on phone - robot lady can't understand me
8b. Lady in India's phone messes up.
8c. Robot lady again can't understand me, nor can she understand a touchtone phone.
8d. See 8b.
8e. *ARGH*
9. Okay, let's set up the printer.
10. MSN search in IE7 sucks.
11. IE7 crashes.
12. I have to unplug the printer to install it?
13. Please let me install linux.
DISCLAIMER
Okay, it's pretty obvious that people here aren't understanding my post. First of all, I know how to use windows. I used it exclusively for several years, and then dual booted for several after that. I can install windows, I can reformat, I can install programs, set up printers and networks and have rarely had virus trouble. As of now that laptop I was working on works perfectly. The printers work, activation has been completed and there are no viruses.
The point of this post is to show that those griping about linux in similar posts do so out of being used to something else. With linux I probably wouldn't have to mess with the printer, download drivers, wouldn't have to activate, and wouldn't have had virus problems in the first place.
