What is this error. I have a new Sony laptop running XP Home which came on it. Computer worked fine until one day I booted up, could not open word, excel or jpeg picture files. I would get this message "Microsoft word cannot import the specified format. This feature is not currently installed, would you like to install it now." I clicked yes and I would get "Microsoft Word cannot install the necessary files due to windows installer error 1601."
When I rebooted the computer everything worked fine; I could open any new word, excell and picture files that I created, but I could not access any of the prior word, excell or jpeg pictures. Help Help!
When I rebooted the computer everything worked fine; I could open any new word, excell and picture files that I created, but I could not access any of the prior word, excell or jpeg pictures. Help Help!
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