What is this error. I have a new Sony laptop with home XP . Computer worked fine until one day I booted up, could not open word, excel or jpeg picture files. I would get this message: "Microsoft word cannot import the specified format. This feature is not currently install, would you like to install it now". When I clicked yes, I got this message "Microsoft Word cannot install the necessary files due to windows instller error 1601." When I rebooted the computer everything worked fine; I could open any new word, excell and picture files I created, but I could not access any of the prior word, excell or jpeg pictures. Help Help!
This is a software issue, and not General Hardware related.
AnandTech Moderator
This is a software issue, and not General Hardware related.
AnandTech Moderator
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