windows explorer crashes when i click video files in win XP?

[Chau]

my computer specs:

WD 7200 rpm 8meg buffer 160 gig hard drive (main)
Maxtor 7200 rpm 60 gig hard drive (secondary)
windows XP
512 MB ram (2 sticks of pc2100 ram)
geforce 2 ultra
turtle beach santa cruz
dfi motherboard


problem:

whenever i try to open a video file such as browsing through windows explorer and then clicking a video file (i don't even have to double click, it happens when i just click it once) windows explorer will freeze up and then explorer will crash and then reload so then all my systray icons are gone except a few.. this gets very annoying, after explorer crashes, i'll be able to open the video file again.. but like 10 min later if i try to open another video file, explorer will crash again. this happens to all video files - avi, mpeg, wmv (not quicktime though).. i tried doing the tweakXP thing where i delete part of the registry key so that it doesnt show the avi details but it still crashes because i dont think that was the problem..

thanks

 

[JonnyBlaze]

erase this key: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{87D62D94-71B3-4b9a-9489-5FE6850DC73E}\InProcServer32

i had that problem also.

 

[Chau]

Originally posted by: JonnyBlaze
erase this key: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{87D62D94-71B3-4b9a-9489-5FE6850DC73E}\InProcServer32

i had that problem also.

did u only have the problem with AVI files or with all video files such as MPEG, WMV also?

thanks

 

[Chau]

^

 

[DiZASTiX]

I had the same problem but i was whenver i went into a folder with video files. My suggestion, Virus Scan or Re-Format. Virus scan probably wont work but it is worth a try. If what JonnyBlaze said doesnt work, i just reformatted...i know you may not want to so you can still search, but i just reformatted. good luck!

 

[Chau]

i tried deleting that registry key and it still does it

this has been happening for over a year now.. ive reformatted at least 3 times thinking it was the problem but it still happened after a fresh install :\

 

[emjem]

It could be a conflict with something running in the background. You can start off by killing all non essential apps running (control/alt/delete) to see if the problem goes away. If so, then comes the fun of killing one process at a time until you find the bad actor.

You can use freeware EndItAll to help you if you don't know what to kill and what not to:

EndItAll

 

[DJMiX]

Try installing a new video drivers, With my nvidia base card I had problems with newer nvidia drivers, an older version stop my freezes when opening a video file.

 

[JonnyBlaze]

search the registry for shmedia and erase any keys that point to it.

there will be one for each video file type.

JBLaze