Windows Experience Index wont work

Nov 29, 2006
15,811
4,338
136
I just got a new GPU (HD6850) and a new SSD (Agility 2) and reinstalled Windows 7 pro and updated all drivers etc. Even got the new cat 11.1 released today. But when i hit "rate this computer" nothing at all happens. No error message or anything. Almost as if i didnt click on it. It used to work on my old HHD and 8800GTX that died.

Any ideas?

Thanks
 

cmaMath13

Platinum Member
Feb 16, 2000
2,154
0
60
I just got a new GPU (HD6850) and a new SSD (Agility 2) and reinstalled Windows 7 pro and updated all drivers etc. Even got the new cat 11.1 released today. But when i hit "rate this computer" nothing at all happens. No error message or anything. Almost as if i didnt click on it. It used to work on my old HHD and 8800GTX that died.

Any ideas?

Thanks

I am having similar problems with similar system. I don't get it!
 

Matt1970

Lifer
Mar 19, 2007
12,320
3
0
Go to C: \Windows\Performance\WinSAT\DataStore
Delete all but the most recent file (they are all dated)
Reboot and try to run the assessment again.
 

Paperlantern

Platinum Member
Apr 26, 2003
2,239
6
81
I was having a similar issue in that it wouldnt run, but mine was a new load and just would say the PC doesnt have multimedia support and the test cant run. Though I had all drivers installed for all multimedia devices. I wasnt concerned with it, the machine ran fine, but was still a little curious as to why it was being finicky.
 

Paperlantern

Platinum Member
Apr 26, 2003
2,239
6
81
I ran the command in the above KB article and the command prompt gave me the same error as the gui. Error: this system does not have multi-media support for this operation.

Stupid, all drivers are installed, the computer runs flawlessly with any multimedia i throw at it... what gives?