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Question Windows 7 BSOD


Junior Member
Aug 28, 2020
Hi all,

I'm running windows 7 x64.

The BSOD occured after I used a program called driver hub to update my drivers. It was going well, however after attempting to download a driver (I believe it had to do with a USB driver but I can't confirm) my computer shutdown. I restarted the computer and tried to reinstall the driver, I also got a prompt to update windows so I did that as well. My computer shutdown again but this time it loaded into a BSOD.

I've tried to boot into safe mode and it starts loading drivers but then stops and shuts down. I tried to use last know good configuration but that didn't work either. I tried to load into automatic repair mode but that didn't work, and system restore doesn't work either. I do however have access to command prompt, windows memory diagnostics, and system image recovery (although it says windows cannot find a system image on this computer)

Technical Information on blue screen:

*** STOP: 0x0000007E (0xFFFFFFFF80000003, 0xFFFFF8800194A02D, 0xFFFFF880009A9468, 0xFFFFF880009A8CD0)

*** asstahci64.sys - Address FFFFF8800194A02D base at FFFFF88001934000, Datestamp 599a919f
Information from startup repair
Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21198527
Problem Signature 05: AutoFailover
Problem Signature 06: 11
Problem Signature 07: 0x1000007e
OS Version: 6.1.7601.
Locale ID: 1033

Diagnosis and repair details:
Root cause found:
Unknown Bugcheck: Bugcheck 1000007e. Parameters = 0xffffffff80000003, 0xfffff8800ad8502d, 0xfffff880033dfec8, 0xfffff880033df730.

Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490
Time taken = 136422 ms
Session details
System Disk = \Device\Harddisk0
Windows directory = D:\Windows
AutoChk Run = no
Number of root causes = 1

Ask me if you need any other information.