Windows 7 BSOD help please!

Rerednaw

Member
Mar 10, 2003
140
0
76
I have been trying to type the specs and the problem but my laptop loops into a BSOD, that flashes without being able to read anything and then reboots every minute or two.

So I'll be constantly posting and editing as I go to save as much as I can.

laptop: 90 days old. HP dv6-nr1362. From newegg.com.

Here is the product info:
http://www.newegg.com/Product/Product.aspx?Item=N82E16834157061

I have not updated ANYTHING. In the past 30 days. Initially I updated the drivers, etc.

Now for no reason that I can tell, it flashes BSOD and reboots. The laptop can be idle or I can be trying to work in something.

Virus scan clean.

Laptop never makes it through diagnostics. I have to navigate too many damn windows and then tell the diagnostic which systems to scan instead of simply scanning the computer.

All I get when it boots back up is this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000406F8
BCP4: FFFFF80002C58798
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\021310-17378-01.dmp
C:\Users\Rerednaw\AppData\Local\Temp\WER-35739-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


I tried to find the xml file but according to windows the AppData directory does not exist.

The dmp file is not viewable.

Any idea what I can try to fix this?

I tried the 'check for solution' link. Windows gets my personal information and then absolutely nothing happens. No update, no info, no popup, nothing.
 
Last edited:

pcgeek11

Lifer
Jun 12, 2005
22,356
4,975
136
I have been trying to type the specs and the problem but my laptop loops into a BSOD, that flashes without being able to read anything and then reboots every minute or two.

So I'll be constantly posting and editing as I go to save as much as I can.

laptop: 90 days old. HP dv6-nr1362. From newegg.com.

Here is the product info:
http://www.newegg.com/Product/Produc...82E16834157061

I have not updated ANYTHING. In the past 30 days. Initially I updated the drivers, etc.

Now for no reason that I can tell, it flashes BSOD and reboots. The laptop can be idle or I can be trying to work in something.

Virus scan clean.

Laptop never makes it through diagnostics. I have to navigate too many damn windows and then tell the diagnostic which systems to scan instead of simply scanning the computer.

All I get when it boots back up is this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000406F8
BCP4: FFFFF80002C58798
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\021310-17378-01.dmp
C:\Users\Rerednaw\AppData\Local\Temp\WER-35739-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


I tried to find the xml file but according to windows the AppData directory does not exist.

The dmp file is not viewable.

Any idea what I can try to fix this?

I tried the 'check for solution' link. Windows gets my personal information and then absolutely nothing happens. No update, no info, no popup, nothing.

Run Memtest overnight to check for memory issues.
Run Hard Disk utility test from HD Mfg.

pcgeek11