- Sep 13, 2004
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Hello everyone. I have a really old laptop (Dell Inspiron 1520) that the hard drive died on. Before the hard drive died I was using windows 10 on the machine. I grabbed the free upgrade before it expired. I have replaced the hard drive and installed windows 10 via the usb media creation tool method. The install works just fine and then once complete it starts the countdown to reboot. I unplug the usb drive and let it reboot and start the first boot. You will see a few notifications along the bottom such as configuring hardware and the like. After a few moments it will reboot. This time when it has the windows loading screen you will get the windows logo with a spinning circle and after about 2 minutes no more hard drive activity. I have tried everything I can think of such as unplugging everything connected to the laptop, reinstalling windows time after time, resetting the bios to defaults, and nothing works. All of the guides I can find assume you can actually get into windows which I cannot. There seems to be a tons of guides suggesting disabling fast boot but that cannot be done if you cannot load windows. I have also tried booting to the recovery mode and choosing safe mode but it will not load safe mode for the first windows boot. I tried calling Microsoft support but for some reason they kept saying that dell support does not support windows 10 which confuses me since im calling Microsoft and not Dell lol. I used the laptop with windows 10 for over a year without issue so I know it should work but im out of ideas. I would appreciate any help.