- Aug 28, 2004
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A friend of the family had their HDD die on an old Dell (H67 chipset, i7-2600). I replaced it with a Samsung 860 EVO 500gb and installed Windows 10 Spring Creators Update clean (they had a digital license linked to the machine).
I can't pinpoint why, but the computer keeps freezing randomly and needs to be hard reset to get it back. There doesn't seem to be any rhyme or reason when it freezes. It's froze while idling with the screen saver on, while browsing in Chrome, and while running a Prime95 test. I doubt it's a CPU or RAM issue as this computer ran fine for years, the HDD switch is the only thing new (and the HDD that died was running Windows 10). During one of my tests, after I thought I fixed it, it idled for over 5 hours with no issues, so it's all over the place.
Things I've tried so far:
1) Installed Intel chipset drivers.
2) Verified AHCI mode is on in BIOS, latest BIOS loaded.
3) Installed proper AHCI driver in device manager from Intel's H67 support page (might have been generic MS driver prior, didn't check).
4) Installed the Intel RST software package for the H67 chipset.
5) Installed a registry patch so that there are additional options in Power Management and "AHCI Link Power Management" is "Active" and "AHCI Link Power Management - Adaptive" is set to 0 milliseconds.
I'm just looking for any other ideas to try prior to trying new hardware. I supposed the EVO could be bad but Samsung Magician and HDD Sentinel report it's 100%. I have to think this is software but I don't know what else could cause this.
Thanks for any ideas.
I can't pinpoint why, but the computer keeps freezing randomly and needs to be hard reset to get it back. There doesn't seem to be any rhyme or reason when it freezes. It's froze while idling with the screen saver on, while browsing in Chrome, and while running a Prime95 test. I doubt it's a CPU or RAM issue as this computer ran fine for years, the HDD switch is the only thing new (and the HDD that died was running Windows 10). During one of my tests, after I thought I fixed it, it idled for over 5 hours with no issues, so it's all over the place.
Things I've tried so far:
1) Installed Intel chipset drivers.
2) Verified AHCI mode is on in BIOS, latest BIOS loaded.
3) Installed proper AHCI driver in device manager from Intel's H67 support page (might have been generic MS driver prior, didn't check).
4) Installed the Intel RST software package for the H67 chipset.
5) Installed a registry patch so that there are additional options in Power Management and "AHCI Link Power Management" is "Active" and "AHCI Link Power Management - Adaptive" is set to 0 milliseconds.
I'm just looking for any other ideas to try prior to trying new hardware. I supposed the EVO could be bad but Samsung Magician and HDD Sentinel report it's 100%. I have to think this is software but I don't know what else could cause this.
Thanks for any ideas.
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