I bought a laptop which came with 8.1. Windows 10 was released a few days after so it made sense to update immediatly.
The laptop itself came with windows 8.1 installed on a mechanical HDD. I therefore upgraded it by inserting an m.2 SSD with the aim of eventually installing windows 10 on that.
So..I went through the update proceedure and updated windows 8.1 to windows 10 (this is on the original mechanical HDD). I then took note of the new Windows 10 product code. Once I had done this, I downloaded windows media creator and made a windows 10 boot dvd and installed windows 10 on the M.2 SSD.
This went perfectly......except.....windows refuses to activate with the code!
I contacted microsoft who said, "I will never be able to fresh install windows on to a blank hdd even if it is in the same laptop as it was an oem windows 8.1".
Therefore, I will always have to install 8.1 upgrade, wipe it and only then install windows 10 from new. Is this correct?!?! If so, it seems a bit nuts. Any help would be much appreciated.
The laptop itself came with windows 8.1 installed on a mechanical HDD. I therefore upgraded it by inserting an m.2 SSD with the aim of eventually installing windows 10 on that.
So..I went through the update proceedure and updated windows 8.1 to windows 10 (this is on the original mechanical HDD). I then took note of the new Windows 10 product code. Once I had done this, I downloaded windows media creator and made a windows 10 boot dvd and installed windows 10 on the M.2 SSD.
This went perfectly......except.....windows refuses to activate with the code!
I contacted microsoft who said, "I will never be able to fresh install windows on to a blank hdd even if it is in the same laptop as it was an oem windows 8.1".
Therefore, I will always have to install 8.1 upgrade, wipe it and only then install windows 10 from new. Is this correct?!?! If so, it seems a bit nuts. Any help would be much appreciated.
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