Windows 10 Bootup BSOD Issue

Pardus

Diamond Member
Jun 29, 2000
8,197
21
81
**RESOLVED**


Has anyone ever seen this message when booting to Windows 10:

Autochk program not found - skipping AUTOCHECK

Your pc ran into a problem and needs to restart
Stop code 0xc000021a.​

Here is the scoop:
-this pc was running windows 7 for over a year with no issues
-this occurred on a clean install to Windows 10 Pro Redstone 2 after all the drivers/updated was completed, not immediately, but a few days later.
-did a full chkdsk on the hard drive, zero errors.
-no hardware issues, nothing was changed or added,
-system specs: ASRock Z97E-ITX/ac, Intel Pentium G3258, 8gb ram, 1 ssd, no optical, no addon video card.

So I looked for days before posting this, and couldn't find an answer. Microsoft support response was to replace the hard drive and reinstall which is not the issue.

Please let me know if anyone of you ever seen this message, once it occurs, you can't even boot to safe mode, Windows is totally screwed. Thanks.
 
Last edited:

pcgeek11

Lifer
Jun 12, 2005
22,100
4,886
136
Nope.

I know this is on Windows 10, but all of this still applies to 7, 8, 8.1 and 10.

This is what Microsoft says:

https://answers.microsoft.com/en-us...ot-found/46a244b4-970b-4753-9bbd-002916471f87

You may try to run a check disk for the drives and let it repair them.

1. Click Start, type cmd in the Start Search box, right-click cmd.exe in the Programs list, and then click Run as administrator.

If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

2. At a command prompt, type the following command, and then press ENTER:

Chkdsk /R X:

Note: In this command, X: is a placeholder that represents the drive letter of the volume that you want to check.

3. Press Y when you are prompted to check the disk the next time that the system restarts.

4. Close all applications, and then restart the computer.

Note: During the restart process, Windows checks the disk for errors, and then Windows starts.

5. After the computer restarts, repeat steps 1 through 4 for the other volume, and then rerun the backup operation.

For more additional information follow the link given below.

Check a drive for errors

http://windows.microsoft.com/en-us/windows7/Check-a-drive-for-errors



If that does not help you may check the link given below which talks about the rebuilding of the Boot files run the rebuildBCD command and check if that helps.

How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

http://support.microsoft.com/kb/927392

Hope this information is helpful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
 

mikeymikec

Lifer
May 19, 2011
19,911
14,155
136
If you have problems getting Windows to run those disk checks, after backing up the I'd be inclined to try booting from Windows setup media, do Shift+F10 for a command prompt, then run chkdsk /f /v /r on the appropriate drive letter(s) from there.